A hotel reservation system works by processing secure online reservations made through a hotel’s website.
The data is then passed onto a backend system which can be accessed by hotels to manage bookings. Other features may come with it – for example, the automation of reservation confirmation emails.
Small hotel managers and owners recognise that technology is key to growing their business and increasing their bookings overtime.
To sell rooms to capacity and appeal to a global audience, a hotel reservation system is required.
However, it can be intimidating to select a system, particularly when so many are designed for large hotel operations and chains.
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number of rooms.
What counts as a room?
A room (bookable unit) could be an actual room in a motel, an entire property (such as a bungalow or cottage) or a hostel bed.
What is a hotel reservation system?
A hotel reservation system is a software application that is implemented by hotels to allow guests to create secure online reservations. The hotel reservation system can be synced, not only with your current website, but also with Facebook. This allows guests to reserve rooms in a way that is convenient for them via social media.
In addition to allowing guests to book online directly, these reservation systems can also provide hotel operators with additional resources.
For example, a channel manager may be a part of the reservation system, giving hotel operators the chance to distribute their products and live availability simultaneously to their entire network of online agents.
Why do you need a reservation system?
A hotel reservation system is a necessity for today’s accommodation providers, both large and small.
An increasing number of travellers are relying solely on online reservations in order to book their accommodations, and without this capability, you will lose a significant amount of business.
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Other reasons to consider investing in hotel reservation systems include:
- It gives you an advantage over your competitors. There are still many small hotels today that do not have online booking capabilities. Less people are staying at those locations, and you can get the competitive edge with an online booking system.
- It improves your efficiency as a business. You availability is updated immediately upon receiving a reservation, not only in your own system, but across all of your channels. You will save time on administrative tasks while also minimising the risk of overbooking the rooms at your property.
How long does it take to implement a new hotel reservation system?
With the right provider, implementing a hotel reservation system at your property can be quick and painless. Depending on your needs and your previous system, you can even be up and running within a day on your new system. Your provider will include helpful guides and support along the way.
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