Hotel Management Software

What is hotel management software?

Hotel management software is a cutting-edge, cloud-based solution that empowers small hoteliers to manage their property more effectively and achieve greater success. This innovative technology allows hoteliers to take their business online, modernising their operations and embracing the latest industry trends, including:

• Single source of truth: Consolidate reservations, payments, housekeeping management, and rate setting on a single, integrated platform.
• Guest personalisation: Enhance guest experiences through tailored services and offers and secure repeat bookings.
• Contactless technology: Incorporate mobile check-ins/check-outs, on-the-go hotel management, and mobile payments.
• Revenue management: Use analytics for dynamic pricing strategies and data-driven decisions for a faster, more profitable business.
• Omnichannel communication: Connect with guests through multiple channels for seamless customer service.

Hotel management software has become an essential component within the hotel industry, transforming the way hoteliers operate their businesses, manage resources, and interact with guests. As the hospitality industry evolves and becomes more competitive, the importance of adopting efficient and comprehensive management solutions has grown significantly. Hotel management software plays a crucial role in helping hotels adapt to these changes and stay ahead of the curve.

Why is software for hotel management important?

Using software for hotel management is crucial because it helps your property keep up with the changes and challenges that happen within a modern industry.

Today there is more competition, higher guest expectations, more platforms and channels to market on, more data to analyse – everything seems to be moving faster.

Using software for hotel management allows you to stay organised, perform tasks faster, reduce manual work and errors, gain better insights and make better decisions, and increase the profitability of your business. It’s important for any hotel that wants to keep pace with the standards of today’s industry.

What does hotel property management software do?

Hotel management software enables hoteliers to automate and simplify many daily tasks, such as:

• Reservation management: Our software allows you to accept, track, and manage bookings from various channels, such as online travel agencies, hotel websites, and direct phone reservations, all in one centralised system.
• Rate and inventory management: Hotel management software helps you set room rates, manage room inventory, and implement yield management strategies to maximise revenue.
• Front desk operations: The software simplifies tasks like guest check-ins and check-outs, room allocation, and guest request management.
• Payment processing: Hotel management software enables you to securely process guest payments, generate invoices, and manage billing and accounting tasks.
• Guest communication: Hotel management software can facilitate pre-arrival, in-house, and post-departure communications with guests via email, SMS, or other messaging platforms.
• Reporting and analytics: The software provides hoteliers with valuable insights into your business performance through data-driven reports and analytics. Little Hotelier software even provides up-to-date information on competitor pricing, allowing you to adjust your rates accordingly to secure more bookings.
• Integration with other systems: Hotel management software integrates with other platforms, such as point-of-sale systems, channel managers, and customer relationship management tools.
• Online presence: Little Hotelier software boasts a packaged website builder, allowing you to quickly set up an attractive, customised, conversion-focused website in as little as an hour.

Hotel management software works tirelessly to make your property management as efficient as possible, while also helping you strategise and generate extra revenue.

What are the main hotel management software features?

Hotel management software features can cover a broad range of tools, from a property management or front desk system to hotel business intelligence and reporting software.

In the case of an all-in-one hotel management software solution like Little Hotelier, all the important features will be rolled into one centralised platform.

These include:

• Front desk: Manage your calendar, reservations, guest details, housekeeping, and more.
• Channel manager: Sell all your rooms on as many booking sites as you want at the same time, with automatic updates preventing double-bookings.
• Direct booking engine: Take direct bookings from your own website, via metasearch, and via social media to boost profitability.
• Business intelligence: Track the local market, your competitors, and keep an eye on your rate and performance across your connected booking channels.
• Payment processing: Boost cash flow, efficiency, and guest experience with a quick and secure payments tool.
• Metasearch: Stand out amongst the crowd by attracting attention from guests on sites like Google, Trivago, and TripAdvisor.
• Mobile app: Manage your property’s tasks while on the go, anywhere and anytime.

Additionally you can even add-on features such as a website builder or a guest engagement tool.

What are the benefits of using a hotel management system or software?

Using hotel software for your small hotel offers many benefits that make running your hotel easier and improve your business:

• Simple management: Hotel software puts all your important tasks in one place, making it simpler to organise and run your hotel.
• Save time: By automating tasks like bookings and guest communication, hotel software lets your staff focus on giving great service.
• More online exposure: Connecting with online travel agencies helps your hotel reach more people, increasing bookings and income.
• Better guest experiences: Hotel software helps you personalise services and communicate better with guests, leading to repeat customers and good reviews.
• Make smart decisions: Hotel software provides data and reports that help you make better choices for pricing, marketing, and operations.
• Better revenue management: The software helps you set the right prices and manage room availability to generate more revenue.
• Easy to grow: Hotel software can easily adapt and scale as your hotel grows or changes.

By using hotel software, you can simplify your hotel’s operations, make your guests happy, and improve your overall business.

What is the best hotel management software?

The best hotel management software is a solution that makes it easy for you to control everything in one place, maximise your revenue, and live your ideal lifestyle.

Choosing a provider like Little Hotelier means you are selecting a solution that not only understands the unique needs of small hotels but also boasts a proven track record of delivering success alongside simplicity. Little Hotelier’s hotel management software is designed for small hotels but harnesses big capabilities to propel your business forward.

With more than 10 years of operation, backed by SiteMinder’s leading technology, and proven results from thousands of businesses like yours, Little Hotelier’s award-winning software is the top choice for small hoteliers who want to spend more time growing their business – and less time managing it. By choosing Little Hotelier, you can trust in the knowledge that you’re backed by a reliable and experienced team, committed to helping you excel in the hospitality industry.

Can I view a hotel management software demo?

Yes! You can see a hotel management software demo on Little Hotelier’s website. See how the software works and how it can help your hotel reach its goals.

Can I access free hotel management software?

Yes! You can access free hotel management software for 30 days by taking a free trial of Little Hotelier. Enjoy the benefits of the platform and see the advantages it offers your hotel. No lock-in contract.

How much does small hotel management software cost?

Small hotel management software costs can vary, both between vendors and depending on what plan you choose with your provider. In the case of Little Hotelier, you have the option of basics or pro, which have different feature sets to suit your individual needs. See the pricing plans to see what is right for you.

How do I get started with online hotel management software?

Getting started and set up with Little Hotelier’s online hotel management software begins with your free trial. Depending on the plan you choose, you will either enter an online sign-up process and or be connected with a professional onboarding specialist. The online sign-up process is quick and easy, since you’ll be assisted by a ‘wizard’ that takes you through step-by-step instructions. Once through the initial stages, the most helpful aspect will be your smartguide – make sure to look out for it. This will ensure you understand what to do next and make the most of your new software. To make the process even smoother, make sure you have prepared photos of your property and rooms, a list of your room types, and other important information about your property such as contact details.