Everything you need to
run your small property.
All in one place.
I have
bookable rooms
at
property
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|
* Excluding tax
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* Excluding tax
Premium Plan
For businesses that want a single comprehensive package designed to delight your guests every time.
Contact sales for pricing.
Contact salesA little love from
our customers.
“My experience with Little Hotelier has been fantastic due to the ability to manage all channels in one place. My business is more professional.”
“It’s so easy to use! And it pulls all the information into one place and I can access it from anywhere. Brilliant really.”
Frequently Asked Questions about Little Hotelier Pricing
Little Hotelier is an all-in-one hotel management software which is used by small accommodation providers to streamline the management of their rooms, guests and reservations. We specialise in software for properties with 1-30 rooms. Whether you own or operate a boutique hotel, guesthouse, bed & breakfast, inn, apartment, motel, campsite, pub, vacation rental, or any other accommodation type, Little Hotelier keeps your small property perfectly in sync from a desktop or a mobile device. We bring all your systems together to simplify and automate your daily tasks, making it easy to manage your property, reach more guests, generate direct bookings, maintain your website, take online payments, and so much more.
Little Hotelier works as the only all-in-one hotel management solution you will need to
manage your small property. Depending on the plan you choose, Little Hotelier includes a:
– Front Desk: This is your all-in-one daily operations hub. From your
Front Desk, you can see all your reservations from every booking channel (e.g. booking.com or your direct
booking website) in one calendar, manage your check-ins, allocate rooms, process payments, organise your
housekeeping and more.
– Channel Manager: Connect any booking channel (e.g
booking.com) to Little Hotelier so when a guest makes a booking, all your booking channels will be updated with
your latest availability in real-time. Eliminate manual admin of individual sites by managing them all in one
Front Desk calendar and grow your bookings by being able to advertise in more places.
– Direct Booking: Give guests a way to book directly 24/7 on your website or via your
social media sites. Your direct booking webpage will always have your latest availability and allow guests to
book and make payments easily.
– Pricing Insights: Get a competitive
advantage
with real-time insights on how to price and promote your property. See your direct competitors rates so you can
set the right pricing to win more guests.
– Guest Engagement: Get an
integrated
guest communication platform and build lasting relationships from pre-arrival communications, to in stay guides,
right through to post checkout review management. The Little Hotelier Guest Engagement platform will allow you
to give your guests a consistent, professional and memorable experience.
– Mobile
App –
Always know what’s happening in your property and be in control of important daily tasks no matter where
you are. The Little Hotelier App allows you to see new reservations, check guests in and out, collect payments,
edit room statuses all from your phone.
On many plans, you can also select optional add-ons:
Payments – Get paid quickly and easily from any guest credit or debit card, digital
wallet, or other online payment method using a secure and integrated payment processor on your website and other
booking channels.
– Hotel Metasearch – Attract more guests to book directly
on
your website by promoting your property on high-performing metasearch sites (e.g. Google Hotel Ads, TripAdvisor,
and Trivago). We’ll connect, manage, monitor and optimise your adverts daily, and you only pay when we get you
guests.
– Website: Get a modern, SEO friendly and mobile responsive hotel
website that’s uniquely yours. With no web development or hosting required, your setup and ongoing management
couldn’t be easier. And as part of your all-in-one system your website will be integrated with your Booking
Engine, payment processing and Front Desk operations hub for seamless management.
No, Little Hotelier is a completely cloud-based solution so you can access it anywhere you have an internet connection – from your desktop, tablet or mobile.
Yes, we invite you to explore what Little Hotelier can do for you prior to any payment. Simply sign up to get started at no cost to you.
You will have access to your full Little Hotelier product during your free period. If you would like additional add-ons (like Little Hotelier Pay), these can be added to your account once the application process has gone through.
Yes, you will need to provide some payment details, but you will not be charged anything until after your free period has ended.
Little Hotelier pricing mostly depends on the number of rooms your property has. Every
small property is so unique that we have a range of pricing and product options which we hope will suit your
current and ongoing needs.
To find out your costs, simply enter your bookable rooms and whether these rooms
are at one property or across several and you’ll see what our solution will cost each month. Note that we have
monthly payment options so you won’t be locked into a contract.
Yes, absolutely! To switch to another plan, simply contact our support team who can help you to make a switch. They can also be contacted via chat within the Little Hotelier software. If you have multiple properties or are after something a bit bespoke, contact our sales team, and they can help guide you to the best solution for your needs
No, you can pay month-to-month with Little Hotelier. Alternatively, Little Hotelier customers can choose to pay annually and receive a discount.
Little Hotelier offers a range of payment options including credit card, direct debit, and bank transfer. We do not however, accept payments by cheque or Paypal. For more on billing and subscription, please visit our help centre.
Whether you are new to hospitality, moving from a manual solution, or switching from
another hotel management system, we make getting started with Little Hotelier easy.
You can set yourself up
quickly and easily online in under an hour using our easy onboarding and reservation import tools. Or you can
utilize the expertise of our dedicated onboarding team who have set up thousands of small properties on Little
Hotelier. Remember, we have hundreds of online resources and a
full support team available to help you anytime you need as well.
Little Hotelier pricing plans where you can onboard yourself online do
not have any onboarding or setup fees. The plans which come with an onboarding specialist may
incur a minimal setup fee based on the products or add-ons you select. Your sales representative can take
you through what your onboarding specialist will do and if you will incur a setup fee.
If you choose to
onboard yourself, this will take anywhere between 10-60 mins depending on how many rooms and rate plans you have,
as well as whether your property details (like photos) are easily accessible.
Setting up a new tech solution will always require a little bit of upfront work,
especially for one which will help you manage your room rates and property info centrally. When set up, Little
Hotelier can save you hours a day while allowing you to advertise and take bookings on multiple sites at once,
increasing your bookings by 65%.
To get started, you’ll need things like:
– Legal
business name
– Nominated bank account details
– Your Google
business ID
– Details of active
online travel agencies (e.g. booking.com) your connected to
– Access to your property data
(i.e existing
reservations, property photos and room rates)
If you are setting yourself up online, you can always
come back and change this info. If you’re getting set up with one of our onboarding specialists, they will walk
you through all of these requirements.
Booking fee is the gross reservations profit from online and offline bookings. This excludes taxes, add-ons, and changes or cancellations made before check-out and does not adjust for any disputed payments or refunds made after check-out. The 1% booking fee is derived from this amount. e.g. If your total booking value per month is $1000, then your monthly Little Hotelier subscription will be your low monthly subscription cost + $10 booking fee + tax.