Frequently asked questions

What is the Little Hotelier hotel app store?

The Little Hotelier app store is an easy place for you to learn about and access trusted apps that combine with your Little Hotelier system, adding functions to solve some of your most pressing everyday problems.

What kinds of services are available on the Little Hotelier app store?

There are apps available to cover upselling, guest communications, managing reviews, creating contactless experiences, marketing, check-ins, and more.

What can I achieve with the hotel apps listed on the store?

The apps are designed to help you make more money on each booking, improve your reputation, build better guest relationships, run your property better, boost your direct reservations and more. They’re a great way to achieve results via small investments in tech.

How do I connect to an app?

If you’re already connected to Little Hotelier, you can reach out directly to apps on the store to connect. All apps listed on the SiteMinder Hotel Exchange can be integrated with Little Hotelier to further extend the functionality of your Little Hotelier system. There also won’t be any need to download or install anything on your end since most apps operate on the cloud, meaning you’ll simply need login details from your chosen app.

How much does each hotel app cost?

You won’t need to pay Little Hotelier anything for connection to the apps on the SiteMinder Hotel Exchange. As for each app, the price will vary based on the type of problem you’re looking to solve. Exact prices can be found by contacting an app directly. The majority will be less than 50USD per month.

How long will it take to get started?

Once you’ve contacted and connected to your chosen provider, most apps only take minutes to set up and learn. Some will require additional time to properly share data and get everything moving – up to 48 hours.

Who can I go to for help?

Support will be covered by your connected app, however if this is unsatisfying you should contact Little Hotelier to see how we can help.

Can I try for free?

Yes, most apps are able to provide you with a free trial to see if it’s right for you – just like you can try Little Hotelier for free.

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