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Templates
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Pre-arrival email.
The pre-arrival email template is a must to use when communicating with guests who are preparing for their stay with you. Get them ready for a great experience by providing them with all the must-know details before they arrive.
Free templates for small properties
Gain 5-star guest reviews with our range of easy to use hotel templates.
When it comes to providing a great guest experience, communication is key, but not always easy to get right. That’s why we’ve created a suite of pre-written, customisable hotel email templates, to help you make your guest feel welcome, pre and post their stay.
Local guide email.
The local guide hotel template is perfect to use for guests who are travelling to the area for the first time and need some of your home-grown knowledge. Use the template to provide guests with suggestions of places to visit, restaurants to book, and sights they shouldn’t miss out on.
Arrival reminder email.
The arrival reminder email template is a great one to use when guests need a polite reminder that they have an upcoming stay with your hotel. It will also give them a chance to make any additional requests or for you to offer some upsells.
Post-stay email check in.
The post-stay email template is a way for your hotel to keep the relationship with your guests going strong. Just because their stay is over, it doesn’t mean the communication has to end. Touch-base with them and invite them back for another stay with a special offer.
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