See pricing opportunities clearly.

See pricing opportunities clearly.

Not only do small accommodation owners need vital operational and transactional reports offered in the Front Desk. But to increase occupancy and revenue you need to know what rates you should be selling your rooms at each day and what distribution strategy works best for your business.

It’s all the data and insights you need to make informed and quick pricing decisions, all in one simple, integrated system.

Get high-definition visibility over your pricing & promotion


See how your business is performing at all times, in real-time.


Take immediate action with clear clear visualisations & graphs.


Everything you need, in one place. That’s Little Hotelier.

See your competitors’ rates.

Wave goodbye to manually searching across competitor websites. With Little Hotelier Insights, you get Competitor Rates reports, so you can see your top 10 competitors’ rates in a single view, refreshed on demand.

See how their pricing is trending 90 days out. Or even how your competitors price their rooms for special events like concerts, sporting finals, food and wine fairs — and more.

See your own rates.

Make sure the direct rate on your website is the most competitive in market.

Little Hotelier Insights give you Rate Parity reports, so you can see how your property is being marketed across top OTAs.

If your direct booking channel is being undercut, you can spot it quickly and easily — and take immediate action.

Try free for 30 days

See your performance.

Get the right channel analysis to inform a sound distribution strategy.

Compare how your property is tracking against your previous years performance to get an early indication on sales issues and even help with upcoming staffing requirements.

Plus we’ll show you which markets or channels drive more revenue for you so you can take informed steps to improve your distribution strategy.

Less from us.
More from our happy customers.

“Smarter revenue and distribution decisions thanks to powerful insights.”

Paradise Garage Komodo,


Get the world’s most trusted small hotel management
platform today.

Frequently asked questions.

What is hotel business intelligence?

Hotel business intelligence is technology that gives you more market data and insights, helping you make better pricing decisions by tracking competitors and how main OTAs are promoting your property. It makes it simple to see your pricing information, and take action.

What can I do using Insights and what will the outcomes be?

Using Insights, you’ll be able to track fluctuations and activity in your local market. This means you can keep an eye on the prices of up to 10 competitors and also have visibility on your own rates wherever they are listed. The outcome is that you’ll be able to spot opportunities to increase your rates or sell more rooms to boost overall revenue. You’ll also be able to ensure your rates are always in parity, reducing the chance of customer confusion or friction. Additionally, you’ll be able to produce detailed and easy to digest reports on your performance.

What reports does my hotel need?

Operational and Transactional reports are a must, so you can manage your day-to-day business operations and see how much revenue you’re making. It’s also important to have Channel Performance reports, so you can easily track the performance of all your connected channels — with key metrics like Average Daily Rate (ADR), Length of Stay (LOS), and revenue and reservation counts. These will give you clarity on which channels are winning you the most bookings or revenue.

Not to mention Competitor Rates and Rate Parity reports, for total clarity over how your pricing compares to your competitors’, and how OTAs price your small property.

How easy is it to set up my reports?

Very easy. All your insights and reports can be easily accessed with no set up within your Little Hotelier system.

Which do I need to sign up for to get Little Hotelier Insights?

We are thrilled to provide Insights as a standard part of our Pro or Flex plans. So when you sign up for one of these plans you will get all these Insights features as part of your monthly subscription fee. No additional costs, invoices or fragmented systems. It’s all in one place.

Can I try Little Hotelier for free?

Yes, you can try Little Hotelier free for 30 days.

What’s included in my free period?

You’ll get full access to whatever Little Hotelier plan you sign up for.

Can I cancel my free period anytime?

Absolutely – we’re here to make small accommodation owners’ lives as simple as possible, so you don’t have to sign a lock-in contract, and you can cancel anytime.

How do I set up and get started with hotel business intelligence?

Getting started and set up with hotel business intelligence begins with your free trial. Depending on the plan you choose, you will either enter an online sign-up process and or be connected with a professional onboarding specialist. The online sign-up process is quick and easy, since you’ll be assisted by a ‘wizard’ that takes you through step-by-step instructions. Once through the initial stages, the most helpful aspect will be your smartguide – make sure to look out for it. This will ensure you understand what to do next and make the most of your new software. To make the process even smoother, make sure you have prepared photos of your property and rooms, a list of your room types, and other important information about your property such as contact details.

What support is available to me during my Insights setup?

Support is available to you 24/7 during and after your Insights setup. Depending on the plan you choose you’ll have access to email and online chat, or dedicated phone support on top of that. Little Hotelier also has a learning centre, which can answer many questions about the features and how they work.

What happens after my free period ends?

You’ll get two choices:

  1. You can keep using your Little Hotelier plan, and we’ll begin charging you after the free period has ended through the payment method you selected.
  2. You can cancel before you start being charged.