Importance of a property management system (PMS)

A property management system is one of the most important tools a modern accommodation provider can use. It is crucial for:

Reducing double bookings

Your property management system will communicate with a channel manager to ensure your calendar and reservations are always up-to-date

Automating processes

By using the internet and smart programming, a property management system will automate large chunks of your admin tasks.

Simplifying your day-to-day

Property management systems operate with speed and efficiency but also simplicity, making your life easier.

Gaining extra freedom

You can use your property management system anywhere, as long as you have a device that can access the internet. In many cases, your provider will also have a mobile app to make it even more convenient.

Features of an online property management system

Your online property management system will have all the features you need to run your business successfully, including:

One convenient calendar for all your reservations

A quick and easy payment process

A mobile app to manage your property remotely

Easy to digest reports and insights

Simple scheduling and communication tools

Key functions of a property management system

All of the above features (and more) combine to give you powerful functions that allow your accommodation to thrive.

This includes being able to:

  • Have one central place to run your business from
  • Automate essential but time-consuming tasks
  • Easily organise guest information
  • Make payments, staffing, maintenance, and communication painless

Major benefits of a property management system

There are two major benefits that spring to mind when discussing the use of a property management system at your accommodation: time and money. You’ll save plenty of both thanks to faster processes, easier management, and more control.

In fact you can save up to 35 minutes per booking and get up to 63x return on investment!

But there’s even more…

List of advantages of using a property management system

Once you have implemented a property management system, you’ll begin to enjoy the following advantages:

More time in your day to do what you like

Whether that’s focusing more on making guests happy or doing your own personal chores.

The ability to effectively strategise

Since you have all your data in one place and can easily access key reports, you’ll be able to make better decisions.

The joy of freedom

By using an online system, you won’t have to be hovering around your front desk or confined to your office. Manage your property from anywhere.

A stronger brand

Because you’ll be operating more efficiently and effectively you’ll be able to grow your revenue, enhance guest experience, and improve your reviews.

The one solution you need to control your operations & distribution.

We’ve got flexible plans that give you:

One hour setup.

No waiting on calls & days
of onboarding.

One click for 24/7 support.

Never be put on hold again,
message us anytime.

One low price, from $1/day.

No unnecessary features that
bloat your bill.

Why choose Little Hotelier as your web based property management system?

Trusted by more small properties than any other global provider.

Connected to 450+ booking channels.

Backed by SiteMinder’s powerful technology – processing over 100 million reservations each year.

Designed with small properties in mind, prioritising ease of use and putting you back in control.

Frequently asked questions about property management systems.

What is a property management system?

A property management system is a technology solution that accommodation businesses can use to make running their property easier and simpler. It’s a tool that saves operators time, money, and hassle when it comes to handling the admin of a small property. It is one of the most essential pieces of tech for modern hoteliers. Learn more about PMS and how it works.

What is the definition of a property management system?

The meaning of a property management system can be defined as a centralised online system that allows properties to automate the day-to-day functions of the business. These functions might include updating reservations, communicating with guests, scheduling cleaning and maintenance, reconciling payments and financing, or analysing key performance reports. It is a way to eliminate a lot of work, data entry, and human error. A property management system can also be known as a front desk system.

How does a property management system work?

A property management system works by connecting to the internet and operating on the cloud. This allows the system to keep all information in one place, make sure it’s accurate, and keep it up-to-date. It will also seamlessly connect with other systems such as a channel manager and booking engine to ensure all bookings and guest details are always accounted for.

What are the main advantages of a property management system?

The main advantages of using a property management system include saving time, boosting revenue, improving operations, enhancing guest experience, and growing your brand. Because it allows you to do more in less time, and do it all more effectively, the system will improve basically aspects of your business.

What are the types of property management systems?

Most property management systems operate on the same principles but there can be different types that meet the specific needs of different properties. For example, some property management systems have more features and extra complexity. These are used by larger hotels or enterprise hotel groups and chains. On the other hand, there are some systems designed specifically for small properties such as boutique hotels, motels, B&Bs, guesthouses, hostels, and more. Little Hotelier is an example of a property management system that has been customised for small properties.

Is there a bed and breakfast property management system?

Yes, many property management systems are suitable for a bed and breakfast. A property management system will help you run your bed and breakfast much easier, by giving you back time, freedom, and control. You’ll be able to enjoy the lifestyle of running a B&B instead of being bogged down by admin.

Can I get a property management system demo?

Yes, you can view an online demo of a property management system you are considering. This will allow you to understand how the solution works and what benefits it can offer your business. Click here to watch a demo of Little Hotelier.

Is there a free property management system?

Yes, you try a property management system for a limited time to see if the solution is right for you. In the case of Little Hotelier, you can get started for free and try the system for 30 days. This allows you to hit the ground running and enjoy the full benefits of the product, and see the real rewards for your business.