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EnglishPayments
More payment options for you and your guests
No lock-in contract. Cancel anytime.
Transaction fees apply for Pay.
An all-in one with seamless guest payment options
Little Hotelier Pay offers you a convenient way to take payments and more ways for your guests to pay you.
Effortlessly secure payments from all your booking channels – reducing risk, minimising cancellations, and optimising your cashflow.
Enhance guest experience with these payment options
Enhance guest experience with these payment options
Make payments easy
- Accept all major credit, virtual cards, local payment solutions and digital wallet payments
- Give your guests a secure way to pay by sending an online payment request form
- Process a payment or refund for any reservation, on your Little Hotelier desktop or Mobile App
- Make reconciliation a breeze with all your payment information in one place, including a record of daily payouts
- See guest payment status at a glance in your Front Desk reservation
Reduce your cancellations
- Create payment rules to take outstanding balances automatically
- Schedule your payment rules to work for you-at check-in/out, or a set number of days before arrival
- Have automated payments clearly marked in your payment dashboard
Safeguard your business
- Improve your cashflow by receiving your payments daily
- Protect your guests’ data and your property’s reputation with a PCI-DSS-compliant payment solution
- Get notified if a guest credit card is not valid for their stay
- Protect against failed payments with immediate notification and one-click retry or reschedule
- Defend your business from online scams with 350+ security controls for every transaction
Online
Take payments online from all your connected booking channels (i.e. booking.com, Airbnb) without extra setup.
There is no cost for your Little Hotelier Pay online account and you’ll only pay a small fee for transactions processed from these online connected channels. No monthly set up fees, onboarding or integration required.
Accept
- Major credit cards
- Virtual cards
- Digital wallets (Apple Pay, Google Pay, WeChat Pay, AliPay)
- Local payment solutions (iDEAL)
Remote
Allow customers a more convenient and secure way to pay you remotely. You can accept payments over the phone using Little Hotelier Pay as a virtual point-of-sale terminal. Send an invoice or even a secure payment request.
Setup a free online account and only pay a small fee for transactions processed from these online connected channels. No monthly setup fees, onboarding or integration required.
Accept
- Major credit cards
- Virtual cards
- Regional payment methods (iDEAL)
See how Little Hotelier Pay works
Available in 31 countries and
territories worldwide.
Check out the processing options for your region below.
If you don’t find your country on this list simply contact us
All Little Hotelier customers can apply for an account.
If you aren’t a Little Hotelier customer please sign up first
Loved by thousands of small property owners.
“Little Hotelier Pay has given us more regular cashflow and helped us take more ownership over our business.”
Calder House
“Our guests can book and pay instantly with Little Hotelier Pay and it all happens instantly in the background.”
Jaguar Stay
Discover why every hour a small
hotelier chooses Little Hotelier
150+
countries
24/7
support
450+
booking channels to grow your business
100+
additional app connections to expand your tech stack
Frequently asked questions.
Payment processing eliminates the need to process payments from a separate point-of-sale terminal or merchant account and then manually record the payment in the Front desk. Instead, Little Hotelier Pay is integrated right into your Little Hotelier booking engine, helping save you and your guests time.
At this point in time, Little Hotelier Pay only accepts payments in the currency of the country in which your hotel is located. Little Hotelier Pay is currently available to Little Hotelier customers located in Australia, New Zealand, United States, Canada, United Kingdom, Ireland, Spain, Germany, France, Italy, Portugal, Malaysia, Mexico, Netherlands, Luxembourg, Austria, Slovenia, Greece, Estonia, Latvia, Cyprus, Malta, Slovakia, Czech Republic, Bulgaria, Belgium.
Little Hotelier Pay is fully PSD2/SCA compliant. An important element of PSD2 is the requirement for Strong Customer Authentication (SCA) on the majority of electronic payments. This means online payments where both the cardholder and merchant’s banks are located in the EEA will require multi-factor authentication, to increase the security of electronic payments.
Yes, we invite you to explore what Little Hotelier can do for you prior to any payment. Simply click here to get started at no cost to you.
You will have access to the full product you subscribe to.
Getting started and set up with Little Hotelier Pay begins with your free trial. Depending on the plan you choose, you will either enter an online sign-up process and or be connected with a professional onboarding specialist. The online sign-up process is quick and easy, since you’ll be assisted by a ‘wizard’ that takes you through step-by-step instructions. Once through the initial stages, the most helpful aspect will be your smartguide – make sure to look out for it. This will ensure you understand what to do next and make the most of your new software. To make the process even smoother, make sure you have prepared photos of your property and rooms, a list of your room types, and other important information about your property such as contact details.
Support is available to you 24/7 during and after your Little Hotelier Pay setup. Depending on the plan you choose you’ll have access to email and online chat, or dedicated phone support on top of that. Little Hotelier also has a learning centre, which can answer many questions about the features and how they work.
Absolutely – we aim to make your life as easy as possible so with us, there are no lock-in contracts, and you can cancel anytime you choose.
You have two options – the first is that you can continue to use your Little Hotelier plan and we’ll begin charging you after the free period has ended via the payment method you’ve selected. But if you’re ready to finish up, you can easily cancel anytime.
Yes. Little Hotelier Pay enables your guests to pay with both Apple Pay and Google Pay when they make their reservation through your Booking Engine.