Thanks for choosing our free Arrival reminder email template

Your guests’ anticipation levels are at their highest just before they set off on their trip. So it’s the perfect time to remind them of any important information. They’ll appreciate you reaching out to them with key details and enticing offers. And it can only build their excitement even higher.

Use our free Arrival email template to remind your guests about:

Check-in and check-out details
Room and reservation details
Transport and other arrival services
Any extra offers they might want to take advantage of
Your contact details

Just fill in the form to get your free template.

Tips to make your arrival reminder email perfect:

Be as personal as you can – guests love it when you remember something about them
Give timely and relevant offers to help score extra revenue
If a guest has stayed with you before, make sure to say welcome back
Always give multiple lines of contact
Try to sign-off with a staff name instead of your property name

Fill in the form to access your template.

Frequently asked questions.

What is an arrival reminder email?

An arrival reminder email is an email hotels can send to guests shortly before their upcoming stay. It will serve as a reminder of their arrival date and check-in processes. It’s an essential piece of communication that will also help improve guest satisfaction.

What should I include in an arrival reminder email?

Aside from a warm greeting, your arrival reminder email should include the guest’s name and reservation details, arrival date and time, check-in process, as well providing a weather forecast and transport tips. You could even consider some targeted upsells, such as transport from the airport or bike hire to explore the local area.

Can I use a hotel template for my arrival reminder email?

Yes, you can use a template to create an arrival reminder email. Little Hotelier has a free template you can use. Simply download it from this page above and begin crafting your email today.