Choosing to adopt hotel housekeeping software for your small property is a positive business choice.
Consider a few key statistics:
Given these figures, it makes perfect sense to seek a technology solution to stay organised.
If you own or manage your own B&B or small hotel, it’s your job to make sure everything runs smoothly from a logistical point of view and also that guests are kept happy. This includes the task of ensuring rooms are cleaned and maintained properly – and at the right times. Realising you need housekeeping software to achieve this effectively is a big step in the right direction.
The ‘best’ products on the market make it fast, simple, and affordable. You want software that prioritises ease of use, the ability to be intuitive, and is able to perform many tasks autonomously in conjunction with other systems.
As you begin your purchasing process, it’s important to have all the relevant information to hand. For instance, do you actually need a standalone housekeeping solution or are there better options on the market?
This blog will detail everything you need to know to make an informed purchase decision on hotel housekeeping software, including why it’s best to use housekeeping software as part of an all-in-one solution like Little Hotelier.
Housekeeping certainly isn’t a glamorous part of the job, but it has to be done if you want to keep guests happy and your property’s reputation intact. It’s a daily grind that can challenge you for time while you do everything else. Productivity can really stagnate when housekeepers spend too much of their time simply trying to identify which room to clean next, especially when it’s a busy season when many guests are coming in and out.
So you’ve turned to an online system to help. The reason you pay for technology solutions is to make life easier and improve the way you run your business… But operating multiple systems for multiple functions doesn’t make financial or logical sense.
If you’re using any or all of a property management system, booking engine, channel manager, payments solution, and now housekeeping software the last thing you want to do is operate these independent of each other. You’d end up spending all your time jumping from dashboard to dashboard to update data. The process would be just as clunky and time-consuming as when you were still using pen and paper or excel spreadsheets to run your business.
All-in-one systems include all these features wrapped into one bundle. The major benefit here is that all the systems are automatically integrated to work seamlessly together – and you can manage them all from a single dashboard, switching between functions in a matter of clicks.
The property management system should include housekeeping software as a matter of course, meaning:
Being able to see and edit the status of your housekeeping alongside other aspects of your property management like building maintenance and guest profiles just makes more sense than using a separate provider for your housekeeping needs.
As with any product, features can range from basic to advanced. While you may not need a deep set of sophisticated elements, it’s important to cover off the most important aspects of housekeeping software to ensure you’re paying for a solution that eases your business friction.
At a minimum housekeeping software for your hotel should enable:
This is the vital functionality you’ll want out of housekeeping software so you can save time by viewing the status of room cleans in one place, delegating the cleaning of the rooms and other tasks to cleaners and better prepare for upcoming guest check-ins.
It’s amazing how much difference it will make to your property when the housekeeping process just works. Guests will be impressed by your efficiency, professionalism, and the fact your rooms are always clean, tidy, and ready for their stay. It could mean a big spike in positive reviews, brand reputation, and by association your bookings and revenue.
In reality, no.
Leading providers of property management systems and housekeeping software use sophisticated technology that requires a lot of development and regular progress, so it can’t viably be offered for free. While housekeeping software isn’t tangible like a new bed or bar refurbishment, it’s just as important and worthy of investment. Free forever technology isn’t likely to give your hotel the functionality it needs to really help – it could even hinder your processes!
Industry leaders such as Little Hotelier offer free trial periods so you can experience all the benefits of the product before you decide to invest. The proof is in the pudding and there are no lock-in contracts – just a simple flat monthly fee based on the size of your property.
Little Hotelier’s trial period lasts 30 days, giving you a full month to analyse the difference it makes to your property. Through this period you should already start to see how much time the housekeeping software can save you and the benefit of having your systems integrated.
Little Hotelier’s all-in-one system, including housekeeping, can be secured from USD $109 (GBP £87) per month if your property has five rooms or less. A property with 15 rooms will be charged USD $139 (GBP £111) per month. Some other major providers charge USD $159 (GBP £127) per month for 15 rooms. You can also choose to pay annually for a discount. Try out Little Hotelier’s pricing scale to see for yourself.
The software you invest in has to be worth the time you spend researching and the money you pay so you should always screen potential partners to ensure they offer the capability your property needs.
Of course you have to be clear about what your goals are first but assuming you’re purchasing housekeeping software for the core benefits – such as eliminating guest complaints about their room not being ready or not being cleaned when they enter – here are five questions you might want to ask a potential provider.
Think carefully about what you want to achieve.
Do you want to:
Hopefully it’s all of the above! Choose a solution that can cover all your bases by helping you streamline your housekeeping, personalise the guest experience, and make the overall management of your property much smoother.
One good tip is to only go for a solution that offers a free trial and demonstration. A demonstration means someone from the provider is willing to show you the features you need and how their software can address these requirements. It can sometimes be hard to get the full picture at first glance so a demo can be really helpful when making your decision.
The free trial is also non-negotiable. You shouldn’t have to pay for a software solution without first being sure it’s the best thing for your business. A no-contract free trial allows you to enjoy and assess the software at no risk, so you can make a confident decision either way when the trial period is over.
Ask plenty of questions of the housekeeping software provider you’re considering. Quality brands should never fear or shy away from questions.
Managing your entire property from your mac, including housekeeping software, is entirely possible. To do this you’ll need a cloud-based system so you can take your laptop anywhere, or access your system remotely from any other smart device such as a tablet or smartphone.
To choose help choose the best mac housekeeping software, it can really help to look at sites that collate reviews and ratings on various providers. These provide great insight since most feedback comes from people just like you, who have already sought and used the same solution. Their experiences will give you a good guide on which providers are to be trusted.
Here you’ll find ratings on:
Screenshots and videos may also be available where applicable.
You’ll also find written customer reviews where you can see in more specific detail what users think of a product. Make sure you weigh both scores and written feedback equally since some people may have concerns that aren’t a problem for you and vice versa.
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