If you feel like you need a few extra team members to help out around your B&B then chances are you might be overlooking your best candidate; technology.

Customers of the hospitality industry constantly expect a seamless experience. You could spend your budget hiring staff – one to manage your online channels, one to take around the clock bookings, one to design and update your website, and one to man the front desk and plan your schedule – or, you could implement cloud technology to do this all for you!

Technology plays a powerful role in boosting productivity. Here are a few jobs technology is more than qualified to do for your B&B…

Job #1

Increase Your Bookings With A 24-Hour Bookings Coordinator

Not every potential guest is on the same time zone as you are, a lot of global guests will be booking outside of your work hours. But if you have a booking engine on your website this won’t control when guests can acquire a room!

Whilst you’re catching up on sleep, or away from the front desk, your direct booking technology will take bookings from your website and integrate them straight into your PMS, even in different languages and currencies if needed!

Job #2

Convert More Traffic With A Personal Website Expert

Your website builder will help create the website of your dreams all the while ensuring it‘s fully customisable so you can update your B&B website in a matter of clicks.

Here are some features of the web-builder that will help convert your guests:

  • Providing a beautiful selection of Google-friendly templates
  • Building your website with mobile, tablet and desktop compatible designs
  • Creating a B&B website that is simple and intuitive  

Job #3

Improve Distribution With A Channel Manager

A Channel Manager will distribute and monitor all available rooms across as many sites as you like, including your own website.

It will then use a pooled inventory method to distribute rooms across all channels when a booking has been made.

With a Channel Manager on your team you’ll no longer have to do all the manual work required to update rates androoms, helping to expand your market reach and maximize your revenue.

Job #4

Improve Productivity With A Property Manager

Advancements in property management systems means they now integrate with booking engines and channel managers, providing an all-in-one reservation system.

The right property management technology can assist with B&B administration duties and keep you organised with printable run sheets.

Your property management system will improve productivity by:

  • Helping you quickly and easily update your room rates and availability, and maintain your website.
  • Syncing website and channel room rates in real time.
  • Sending guests automatic confirmation emails and allowing guests to alert you of their check-in time.
  • Allowing you to create and edit reservations easily
  • Bulk upload rate changes, deals, and stop sells.
  • Let you outline check-in/check-out times and room availability.
  • Allowing you to print invoices and registration time.

Don’t make the mistake of overlooking technology when you need an extra hand at your B&B. New innovative technologies allow hoteliers to stand out from the competition, meet expectations and bring in more direct bookings.

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By Dean Elphick

Dean is the Senior Content Marketing Specialist of Little Hotelier, the all-in-one software solution purpose-built to make the lives of small accommodation providers easier. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at Little Hotelier. Through content, Dean aims to provide education, inspiration, assistance, and, ultimately, value for small accommodation businesses looking to improve the way they run their operations (and live their life).