Guest experience at your B&B should be a priority and by putting these strategies in place you can ensure your guests are satisfied with their stay.

It’s one thing to say you want to own and run your own B&B, but it’s another to meet the challenge that comes with it. Are you prepared?

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

Guest experience is something you always need to prioritize at your B&B. Use these tips to keep pleasing the guests at your property.

Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.

Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.

Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

Storytelling is an effective way to establish your B&B’s brand personality. It will help you engage more travelers and get more bookings at your property.

B&B guests are not robots or numbers on a page, they’re real people looking for personal experiences. If you want to please them, you need to remember this.

Many B&B guests may have allergies or are choosing alternative diets. Your B&B needs to be aware and cater for different guest requirements