Insights on how to run your small property when you don’t have access to the resources that larger hotels do.
Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.
August 15th, 2018
Here are the five essential basic principles you need to apply at your B&B to get more guests on your rewards program and returning to your property.
August 1st, 2018
Emails are one of the most reliable ways to engage potential customers and capture bookings for your B&B. Here are some tips for your campaign…
May 17th, 2018
There’s a lot more to owning and running a B&B than just providing a comfortable stay. Guests expect you to be a fountain of knowledge and almost double as a tour guide. Here’s why you need to be a destination expert…
October 31st, 2018
B&B guests have specific reasons for choosing a small property to stay at. Here’s what they really want and how you can help them.
July 4th, 2018
In a B&B you’re going to be working closely with your guests, i.e. other human beings, so it’s important you know how to get along with people. Here’s how you can be better at it.
March 27th, 2018
The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.
December 9th, 2017
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
August 1st, 2017
Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
November 15th, 2018
Feedback is one of the major ways to track the success of your property and to find new ways to improve. Here are the main benefits.
October 4th, 2018
Return bookings and positive reviews are vital for the success of your business, so here are some tips on keeping your B&B guests happy and entertained.
August 28th, 2018
Knowing what motivates travellers to book a particular B&B will help you sell your rooms and profit. Here are the main reasons that guests choose a property.
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