Explore Property Management

Insights on how to run your small property when you don’t have access to the resources that larger hotels do.

Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.


What matters most to the business travellers who might stay at your small property

Business travellers don’t always reserve their stays for large, established hotels. Here’s how to make them happy when they come to stay at your B&B.

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5 key ingredients to a successful B&B loyalty scheme

Here are the five essential basic principles you need to apply at your B&B to get more guests on your rewards program and returning to your property.

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5 unfailing B&B email campaign rules to follow

Emails are one of the most reliable ways to engage potential customers and capture bookings for your B&B. Here are some tips for your campaign…

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More posts on Boutique Hotel Business Tips »

How to be a good people person and improve guest experience at your B&B

In a B&B you’re going to be working closely with your guests, i.e. other human beings, so it’s important you know how to get along with people. Here’s how you can be better at it.

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5 Customer Service Tips Your B&B Can Take From the Airline Industry

The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.

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How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

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More posts on Lodge Management Tips »

How to start and run a motel: Complete guide for small property operators

Starting a whole new motel business and running it day to day is understandably daunting. Read this complete guide to make the process easier.

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Words of Wisdom from Grove City Motel [B&B Superstar]

Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.

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How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

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More posts on Motel Business Tips »

Little Hotelier’s COVID-19 toolkit: Overcoming Coronavirus with strong measures for today, and readiness for tomorrow

COVID-19 is hitting the industry hard. Read our guide to find out what measures you can take now and in the future to help your business cope.

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How to start a bed and breakfast: Complete guide for owner/operators

Learn everything you need to know about establishing a bed and breakfast business, and manage it effectively to delight travellers and earn profit.

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B&B management guidebook: 7 basic steps to start building a successful business

This FREE eBook will help all B&B or small accommodations operators build a great foundation for making it easier to attract and convert travellers into paying guests, offering specific knowledge and insight on the most important property management skills.

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