Insights on how to run your small property when you don’t have access to the resources that larger hotels do.
Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.
April 4th, 2018
Guests increasingly want convenience and customisation when it comes to travelling. By offering flexible check-in and check-out times, you’ll be appealing to this sense of freedom.
March 27th, 2018
The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.
December 9th, 2017
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
July 28th, 2017
Guest experience at your B&B should be a priority and by putting these strategies in place you can ensure your guests are satisfied with their stay.
July 19th, 2017
Guest experience is something you always need to prioritize at your B&B. Use these tips to keep pleasing the guests at your property.
August 1st, 2017
Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
November 22nd, 2016
Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.
April 10th, 2018
Creating your listing on Airbnb is an extremely important task to get right if you want to capitalise on the huge amount of traffic visiting on the platform.
March 20th, 2018
Food allergies are extremely prevalent across the world, especially common issues such as gluten, dairy, or nut intolerance. It’s important your B&B can cater for any guest who suffers from an allergy.
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