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Insights on how to run your small property when you don’t have access to the resources that larger hotels do.

Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.

Why B&B customers are expecting flexible check-in and check-out times

Guests increasingly want convenience and customisation when it comes to travelling. By offering flexible check-in and check-out times, you’ll be appealing to this sense of freedom.

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5 Customer Service Tips Your B&B Can Take From the Airline Industry

The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.

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How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

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B&B guest experience

5 Guest Experience Strategies For Your B&B That Will Never Fail

Guest experience at your B&B should be a priority and by putting these strategies in place you can ensure your guests are satisfied with their stay.

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Guest getting great service when checking into B&B

Are You Delivering Great Service At Your B&B?

Guest experience is something you always need to prioritize at your B&B. Use these tips to keep pleasing the guests at your property.

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B&B owner

7 Ways To Become A Successful B&B Owner

It’s one thing to say you want to own and run your own B&B, but it’s another to meet the challenge that comes with it. Are you prepared?

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More posts on Lodge Management Tips »

Words of Wisdom from Grove City Motel [B&B Superstar]

Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.

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How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

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8 Smart Ways Your Small Hotel Can Use Text Messaging

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

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More posts on Motel Business Tips »

The dos and don’ts of listing your property on Airbnb

Creating your listing on Airbnb is an extremely important task to get right if you want to capitalise on the huge amount of traffic visiting on the platform.

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Quick And Easy Ways To Cater for Food Allergies At Your B&B

Food allergies are extremely prevalent across the world, especially common issues such as gluten, dairy, or nut intolerance. It’s important your B&B can cater for any guest who suffers from an allergy.

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What really motivates B&B staff

Your staff are the face of your B&B and have a direct impact on your guests’ experience. That’s why staff motivation should be a top priority when managing your B&B.

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More posts on Running a Bed and Breakfast »

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