What is MaxiRoom?

MaxiRoom is a free hotel extranet launched by the Hotelbeds Group, the world’s leading bedbank, in 2015. It’s designed to maximise hotel occupancy through its distribution channels. The platform offers a faster, smarter, and more user-friendly interface, providing hoteliers with greater autonomy and control over their inventory.

MaxiRoom is equipped with a range of features aimed at optimising your hotel’s performance across Hotelbeds’ worldwide markets and channels. From a fully interactive calendar that enables changes to rates and room types, to an intuitive content manager that allows you to easily update and rate the quality of your content, images, and offers, MaxiRoom is designed to simplify the management of your property in their system.

Maximise your property's performance with Little Hotelier

Little Hotelier integrates seamlessly with Hotelbeds and MaxiRoom, helping you maximise your bookings and smash your revenue targets.

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Is Hotelbeds owned by Expedia?

No, Hotelbeds is not owned by Expedia. Hotelbeds was sold by Europe’s biggest tour operator TUI in April 2016. Hotelbeds is now a standalone company and operates independently.

Why is MaxiRoom a useful tool for your property?

MaxiRoom is more than just a hotel extranet. It’s a powerful tool that can help you drive maximum occupancy and increase your hotel’s visibility. Here’s why MaxiRoom is a game-changer for your property:

  • Real-time visualisation: MaxiRoom allows you to visualise fares and availability in real time for your hotel. This gives you greater visibility of your inventory, enabling you to detect opportunities and make adjustments as needed.
  • Competitor analysis: MaxiRoom provides information about your hotel’s performance in comparison with local competitors. This insight can help you improve your offer and content to optimise productivity.
  • Smart alerts: MaxiRoom includes smart alerts to notify you of incomplete descriptions or lack of images, helping you maintain high-quality content.
  • Promotion manager: With MaxiRoom, you can launch your own offers directly and dynamically at any time.

MaxiRoom vs Little Hotelier

You may be thinking “what’s the catch”? While MaxiRoom is a great platform for Hotelbeds, it does have its limitations, particularly compared with a more comprehensive solution like Little Hotelier:

  1. All-in-One solution: Little Hotelier is an all-in-one property management system, booking engine, and channel manager. This means you can manage your reservations, update your rates and availability, and distribute your rooms to online travel agencies (OTAs) all from one platform. MaxiRoom, on the other hand, is primarily an extranet for managing your relationship with Hotelbeds.
  2. Ease of use: Little Hotelier is designed specifically for small hotels, making it incredibly user-friendly. Its intuitive interface and easy-to-use features save you time and make managing your property a breeze.
  3. Customer support: Little Hotelier offers 24/7 customer support to help you with any issues that may arise. This level of support can be invaluable for small hotel owners who often wear many hats and need quick solutions to keep their operations running smoothly.
  4. Direct bookings: Little Hotelier’s booking engine allows you to take direct bookings from your own website, reducing your reliance on OTAs and helping you to increase your profits. While MaxiRoom helps you manage your relationship with Hotelbeds, it doesn’t offer a direct booking engine.
  5. Marketing tools: Little Hotelier offers a range of marketing tools to help you attract more guests. These include a mobile-friendly booking engine, email marketing capabilities, and detailed analytics to help you understand your guests and tailor your offerings accordingly.

How do MaxiRoom and Hotelbeds reservations work?

MaxiRoom and Hotelbeds work together to streamline the reservation process. When a booking is made through Hotelbeds, the information is automatically updated in MaxiRoom. This ensures that your inventory is always up-to-date, reducing the risk of overbooking.

Guide to navigating Hotelbeds extranet 

Navigating the Hotelbeds extranet, MaxiRoom, is straightforward. Here’s a comprehensive step-by-step guide:

Step 1: Account Setup

To get started, you’ll need to log in to your MaxiRoom account using your Hotelbeds login credentials. If you don’t have an account yet, you’ll need to create one. This involves providing some basic information about your hotel, such as its name, location, and the number of rooms available. Once your account is set up, you’ll be able to access all the features that MaxiRoom has to offer.

Step 2: Managing Rates and Availability

Once logged in, you’ll see a dashboard providing an overview of all your inventory. Here, you can make instant adjustments to the presentation of your products. Use the fully interactive calendar to make changes to rates and room types. This feature allows you to quickly and easily adjust your pricing strategy as needed. You can also update your availability in real time, ensuring that your inventory is always accurate.

Step 3: Understanding the Booking Process

When a guest makes a booking through Hotelbeds, the reservation is automatically updated in MaxiRoom. This ensures that your inventory is always up-to-date, reducing the risk of overbooking. You can view all your bookings in one place, making it easy to manage your reservations and stay organised.

Step 4: Accessing Reporting and Analytics

MaxiRoom provides valuable insights into your hotel’s performance. You can access reports on your bookings, cancellations, and revenue, helping you to understand trends and make informed decisions. You can also see how your hotel is performing in comparison to local competitors, giving you the information you need to stay competitive.

Step 5: Leveraging Promotional Opportunities

MaxiRoom’s promotion manager allows you to launch your own offers directly and dynamically at any time. This feature gives you the power to attract more guests with enticing deals and promotions. You can also use the content manager to update and rate the quality of your content, images, and offers, ensuring that your hotel is always presented in the best possible light.

Step 6: Utilising Smart Alerts

MaxiRoom includes smart alerts to notify you of incomplete descriptions or lack of images, helping you maintain high-quality content. These alerts can help you identify areas for improvement, ensuring that your hotel is always presented in the best possible light.

Navigating the Hotelbeds extranet is a straightforward process, but it’s also a powerful tool for managing your hotel’s online presence. By taking the time to understand and utilise all the features that MaxiRoom has to offer, you can maximise your hotel’s visibility, increase your bookings, and drive revenue growth

Hotelbeds booking and cancellations

When a guest makes a booking through Hotelbeds, the reservation is automatically updated in MaxiRoom. This ensures that your inventory is always accurate, reducing the risk of overbooking. If a guest needs to cancel their reservation via the Hotelbeds cancellation policy, the cancellation is also updated in real time in MaxiRoom.

By Dean Elphick

Dean is the Senior Content Marketing Specialist of Little Hotelier, the all-in-one software solution purpose-built to make the lives of small accommodation providers easier. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at Little Hotelier. Through content, Dean aims to provide education, inspiration, assistance, and, ultimately, value for small accommodation businesses looking to improve the way they run their operations (and live their life).