Hotel Torre della Vittoria 1928 Hotel Torre della Vittoria 1928 is a three star superior hotel located in the heart of the historic centre of Ferrara, with a capacity of 10 rooms. Its strategic position, within walking distance of the Estense Castle and the Cathedral, makes it the ideal starting point for exploring the city’s rich artistic and cultural heritage. Situated in one of the region’s historic palaces, the hotel boasts panoramic rooms, that offer a breathtaking view of the historic square with the cathedral and castle in the background. The hotel also has a cocktail bar with a rooftop terrace, which is used as a breakfast room and is heated and locked for year-round use.
The challenge: ensuring the best customer experience without compromising operational efficiency
With a background in the entertainment industry and extensive experience in the hospitality world, the hotel management set out to create an experience that was both comfortable and simple, making guests feel at home. However, the need to maintain high standards of service without compromising operational efficiency was a challenge. For this reason, Hotel Torre della Vittoria was looking for a solution dedicated to small businesses that would simplify and improve daily operations.
The answer was Little Hotelier, the all-in-one hotel management software designed for small businesses. Little Hotelier ensures that hotels are present on the channels most frequented by potential guests, with the possibility of booking directly, thus reducing commissions and increasing bookings. Thanks to this tool, the channels are updated automatically, allowing hotels to manage administrative functions easily, even via mobile apps, for maximum flexibility.
More efficient management and more bookings
“The constant pursuit of innovation and improvement is crucial for us, and Little Hotelier was the perfect solution for our needs”, says Luca Rezaeyan, Director of Hotel Torre della Vittoria. “Little Hotelier has transformed our room and rate management, making the process more orderly and accurate. In addition, the implementation of the system has made it easier to connect to new channels, resulting in an increase in bookings of more than 20% and more effective calendar management”.
The results are significant. Thanks to Little Hotelier, the management has been able to optimise operational efficiency, allowing more activities to be carried out in less time. An additional benefit was the use of the mobile app, which allowed bookings to be managed directly from the smartphone.
Integration with Smartpricing for dynamic price management
The Hotel Torre della Vittoria has benefited from the integration between Little Hotelier and Smartpricing, the Revenue Management Software that uses artificial intelligence to increase the effectiveness of pricing strategies and simplify the work of hoteliers. The integration enabled dynamic price management, eliminating the need for daily manual adjustments and making the reservation system even smarter.
“We chose Little Hotelier for its ease of use and the technological innovation. We were looking for a more streamlined and efficient platform and with Little Hotelier we have fully achieved this goal”.
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“Little Hotelier is professional and much appreciated. For a small hotel like ours, the ability to quickly change rates and availability is crucial.”