While you’re probably aware that price, travel reviews and a convenient location are most influential for travelers when booking an accommodation, 77% say amenities are also influential during the decision process (TripAdvisor).
Here are the must-have amenities that travelers find most influential when booking an accommodation.
More and more guests are making their booking decisions based on whether or not a hotel offers free or working wifi. In fact, Hotel News Now reports that 98.4% of guests expect wifi in-room!
And both business and leisure travelers see free wifi as the most important amenity when they decide where to stay.
At a bare minimum, guests will expect free wifi in shared areas (such as the lobby), although the bar is slowly being raised by the fact that more hotels are starting to offer free wifi in-room.
Travelers really appreciate the first meal of the day. In fact, Hotels.com found that breakfast is the most sought after hotel amenity. A satisfying breakfast adds ease and comfort to a guest’s stay, making it a far more pleasant experience overall.
Here are some types of breakfasts you can include in your offering:
Offering a variety of breakfast options is the best way to capitalise on this amenity and cater to all kinds of guests.
Amenities that you offer in-room are equally important to travelers. What’s important will differ across segments.
The basics would include…
Having the best amenities is no use if you’re not communicating what you have to your potential guests!
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