LittleHotelier Resource Hub

Handy business resources for small accommodation providers

Customer loyalty

Loyalty programs at your B&B: Discounts vs. perks

Loyalty programs can be very simple and effective but it can also hard to know the best approach to take when creating one for your guests. Here’s some advice for your B&B.

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Why connecting to Airbnb can benefit your B&B

Connecting to Airbnb via a real-time integration presents an exciting distribution and revenue opportunity for boutique hotels and B&Bs.

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Quick Wins to Get More Direct Bookings at Your Small Hotel [Guest Blog]

Smaller hotels should make a push for direct bookings using various strategies. Here are a couple examples.

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B&B listed on Google Hotel ads

How To list Your B&B On Google Hotel Ads

B&Bs should list their property with Google Hotel Ads because it improves global reach, increasing traffic and enhances guest experience with your B&B brand.

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How to create a consistent social media strategy for your B&B

Consistency is the key to building a large social media audience and maintaining a high level of engagement from your followers. Here are the tips you need at your B&B.

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B&B secure website

Is your B&B website HTTPS secure? Here’s what you need to know

Google is cracking down on non-secure websites here’s how to ensure your B&B meets the requirements.

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B&B engages with guests on social media

How to Interact With B&B Guests on Social Media

Social media should be seen as an space for practising proper customer service techniques. We discuss how to successfully interact with customers on social media…

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The dos and don’ts of listing your property on Airbnb

Creating your listing on Airbnb is an extremely important task to get right if you want to capitalise on the huge amount of traffic visiting on the platform.

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Why B&B customers are expecting flexible check-in and check-out times

Guests increasingly want convenience and customisation when it comes to travelling. By offering flexible check-in and check-out times, you’ll be appealing to this sense of freedom.

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5 Customer Service Tips Your B&B Can Take From the Airline Industry

The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.

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B&B improves their pricing strategies

5 intelligent pricing strategies for your B&B

For small hotels or B&Bs every dollar counts, so make sure your pricing strategies are producing the best results possible for your property. Here are some tips.

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Essential Reporting Strategies

Essential Reporting Strategies to Maximise Your B&B Revenue

Accurate and analytical reporting strategies are vital for tracking metrics and maintaining a successful revenue strategy at your B&B.

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Customer loyalty program increases direct bookings at a B&B

How a Rewards Program At Your B&B Could Increase Bookings

Rewards programs have long been used to increase direct bookings at hotels and B&Bs. But are they really effective? And how can they be achieved properly?

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The Basics of Using a Hotel Reservation System at Your B&B

Using a reservation system can be extremely beneficial for your B&B business. Here’s everything you need to know to get started…

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What B&Bs learnt from the hospitality Industry in 2017

2017 was a big year for the hospitality industry. Here’s a quick look into some of the big industry news, themes and learnings from the year that was…

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Happy holidays from Little Hotelier.

Little Hotelier Support: How to get in touch with us over Christmas and New Year

The Little Hotelier support teams are here to help you over the festive period. If you can’t find what you’re looking for then contact our global offices.

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The Benefits Of Managing Your B&B From A Mobile App

Mobile apps are designed to make everything easier. Since user experience and convenience are at the core of their design, it’s definitely worth using one to manage your B&B.

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How using a BOT on Facebook Messenger will increase direct bookings

Implementing chatbot technology into your business can be used to provide quick, reliable and accurate information to guests who are looking to book a room as fast as possible.

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Technology that you need to improve your B&B operations

5 solutions B&Bs still use which have become redundant

Manual, and labor-intensive, operations could be negatively affecting your B&B’s efficiency and bottom-line. These 5 B&B technology solutions could be the solution you need to improve the running of your business.

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