Loyalty programs can be very simple and effective but it can also hard to know the best approach to take when creating one for your guests. Here’s some advice for your B&B.

Connecting to Airbnb via a real-time integration presents an exciting distribution and revenue opportunity for boutique hotels and B&Bs.

Smaller hotels should make a push for direct bookings using various strategies. Here are a couple examples.

B&Bs should list their property with Google Hotel Ads because it improves global reach, increasing traffic and enhances guest experience with your B&B brand.

Consistency is the key to building a large social media audience and maintaining a high level of engagement from your followers. Here are the tips you need at your B&B.

Google is cracking down on non-secure websites here’s how to ensure your B&B meets the requirements.

Social media should be seen as an space for practising proper customer service techniques. We discuss how to successfully interact with customers on social media…

Creating your listing on Airbnb is an extremely important task to get right if you want to capitalise on the huge amount of traffic visiting on the platform.

Guests increasingly want convenience and customisation when it comes to travelling. By offering flexible check-in and check-out times, you’ll be appealing to this sense of freedom.

The airline industry goes to great lengths to make sure its customer service is as close to perfect as it can get. Here are the lessons your B&B can take away and apply every day.

For small hotels or B&Bs every dollar counts, so make sure your pricing strategies are producing the best results possible for your property. Here are some tips.

Accurate and analytical reporting strategies are vital for tracking metrics and maintaining a successful revenue strategy at your B&B.

Rewards programs have long been used to increase direct bookings at hotels and B&Bs. But are they really effective? And how can they be achieved properly?

Using a reservation system can be extremely beneficial for your B&B business. Here’s everything you need to know to get started…

2017 was a big year for the hospitality industry. Here’s a quick look into some of the big industry news, themes and learnings from the year that was…

The Little Hotelier support teams are here to help you over the festive period. If you can’t find what you’re looking for then contact our global offices.

Mobile apps are designed to make everything easier. Since user experience and convenience are at the core of their design, it’s definitely worth using one to manage your B&B.

Implementing chatbot technology into your business can be used to provide quick, reliable and accurate information to guests who are looking to book a room as fast as possible.

Manual, and labor-intensive, operations could be negatively affecting your B&B’s efficiency and bottom-line. These 5 B&B technology solutions could be the solution you need to improve the running of your business.