Stow House finds freedom with
Little Hotelier

Stow House is a beautiful bed and breakfast in the heart of the Yorkshire Dales

The Victorian property boasts stunning views and light-filled rooms, each of which has been named after a piece of art that hangs on the walls.

Sarah Bucknall and her husband Phil previously worked in advertising in London, before deciding to leave the city to look for a change. In 2014 they purchased Stow House and embarked on a rewarding refurbishment project. Today, their efforts are eminent in every aspect of the property from the indulgent clawfoot tubs to the landscaped grounds.

Other providers didn’t offer what small properties need

Previously, they had been using a system that was not designed specifically for small independent properties. They found that this system offered more than what they needed and decided to search for more tailored solutions.

“Little Hotelier, as the name would indicate, is specifically designed for smaller hotels and bed and breakfasts”

Little Hotelier brings freedom

Sarah & Phil sought out other solutions and landed on Little Hotelier. As Sarah says, “Little Hotelier has obviously done a lot of research into the sort of basic essentials that people like us need”. For Sarah & Phil, this technology means freedom. They are no longer chained to their computers or telephones and are able to go out with the peace of mind that bookings will be seamlessly managed.

“The biggest benefit that technology offers hotels is that you get a lot of freedom. You’re not chained to your computer or chained to the telephone waiting for bookings to come in.”

Sarah found that Little Hotelier is an easy to use and intuitive system. In addition, they were impressed by the comprehensive training they received and that there are no additional hidden costs to receive it.

All in all, Little Hotelier has been a perfect fit for Stow House.

“Little Hotelier has everything you need, it charges a fair price, and it allows you to punch above your weight”.

Watch the video to see Sarah talk about her experiences with Little Hotelier.

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