Eastend Studio Apartments: A new business success story with help from Little Hotelier

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Australian property Eastend Studio Apartments is a regional property located in Dubbo in the central west of New South Wales (about five hours drive from Sydney), just a short distance from the airport and city centre. 

Guests will find 51 self-contained apartments suited equally to short or long-term stays, business groups, families, or solo travellers. With full air-conditioning, wheelchair access, Wi-Fi, flatscreen TVs, and fully equipped kitchens, the rooms provide ultra convenience for every type of stay.

Guests who want to explore will find the Orana Mall shopping centre a three minute walk away while there is plenty to enjoy in the surrounding area including the Western Plains Zoo, Regional Botanic Gardens, Old Dubbo Gaol, Royal Flying Doctor, and more.

Eastend Studio Apartments is proudly managed by Elders Real Estate Dubbo on behalf of the owner & Vicki Eggert has been managing the complex for the past 2 years, proud to be offering guests true comfort and exceptional customer service for the past two years.

“We are proud to offer a home away from home feeling to our guests,” she said.

Little Hotelier is the perfect tool for newcomers in the industry

Given Eastend Studio Apartments was a new venture for Elders Real Estate, the challenge was finding an effective way to manage rooms, rates, and reservations. A platform designed specifically for that purpose was what they found with Little Hotelier.

“Little Hotelier has been a great tool for us as newcomers to the hospitality and accommodation industry, by making things simple and streamlined,” Vicki explained. 

Given Little Hotelier was born to serve small business owners, even those with no hotel industry experience, the feedback comes as a welcome confirmation of the brand mission succeeding.

“We find the functionality of Little Hotelier easy to use.”

Fast-tracking market competitiveness made easy by Little Hotelier

It’s never an easy task to get a new business off the ground, and even harder to maintain a competitive edge in the local hospitality market. But that’s exactly what Eastend Studio Apartments has managed.

Eastend Studio Apartments attributes some of this success to the simple, streamlined, processes of Little Hotelier’s tools which allow her to easily increase the revenue she makes per booking.

“We have been able to create rate plans & different promotions using Little Hotelier with everything filtering through the website & booking channels. It has definitely allowed us to be up there with some of our competitors who have been operating for many many years,” Vicki explained.

The freedom to manage the property easily and on the fly

Elders Real Estate and the Eastend Studio Apartments team were particularly thrilled about the difference Little Hotelier could make day-to-day, given how busy managing the apartments can get.

“With the simple functionality we’ve been able to streamline our processes to function more effectively and efficiently,” Vicki stated.

“I love having the app on my phone so I can take or amend bookings from anywhere. I love that it makes my operation very portable.”

With Little Hotelier’s mobile app, property managers can take some of the stress away from daily life, because they no longer have to worry about constantly manning a computer or front desk. New and existing reservations can all be managed from the mobile app.

Being new to the hospitality industry, Elders Real Estate & the Eastend Studio Apartments team were in a good position to offer advice for others looking to make managing their business easier.

“I’d tell other hoteliers to keep it simple! Little Hotelier ticks the boxes for functionality when it comes to running accommodation. It’s a great application that is very simple and easy to use.”

Keep up the good work Eastend Studio Apartments!

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