If you feel like you need a few extra team members to help out around your B&B then chances are you might be overlooking your best candidate; technology.
Customers of the hospitality industry constantly expect a seamless experience. You could spend your budget hiring staff – one to manage your online channels, one to take around the clock bookings, one to design and update your website, and one to man the front desk and plan your schedule – or, you could implement cloud technology to do this all for you!
Technology plays a powerful role in boosting productivity. Here are a few jobs technology is more than qualified to do for your B&B…
Not every potential guest is on the same time zone as you are, a lot of global guests will be booking outside of your work hours. But if you have a booking engine on your website this won’t control when guests can acquire a room!
Whilst you’re catching up on sleep, or away from the front desk, your direct booking technology will take bookings from your website and integrate them straight into your PMS, even in different languages and currencies if needed!
Your website builder will help create the website of your dreams all the while ensuring it‘s fully customisable so you can update your B&B website in a matter of clicks.
Here are some features of the web-builder that will help convert your guests:
It will then use a pooled inventory method to distribute rooms across all channels when a booking has been made.
With a Channel Manager on your team you’ll no longer have to do all the manual work required to update rates androoms, helping to expand your market reach and maximize your revenue.
Advancements in property management systems means they now integrate with booking engines and channel managers, providing an all-in-one reservation system.
The right property management technology can assist with B&B administration duties and keep you organised with printable run sheets.
Your property management system will improve productivity by:
Don’t make the mistake of overlooking technology when you need an extra hand at your B&B. New innovative technologies allow hoteliers to stand out from the competition, meet expectations and bring in more direct bookings.
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