While voice recognition is likely not at the top of your mind as you go about managing your B&B, it is having an impact on the industry you need to be aware of.

In every industry there are companies that stand above the rest in delivering exemplary customer service or implementing unique ideas. Here 10 examples.

Implementing chatbot technology into your business can be used to provide quick, reliable and accurate information to guests who are looking to book a room as fast as possible.

Manual, and labor-intensive, operations could be negatively affecting your B&B’s efficiency and bottom-line. These 5 B&B technology solutions could be the solution you need to improve the running of your business.

Chatbots are revolutionizing the way businesses communicate with their customers. They are as effective as traditional customer service as they improve the customer experience through 24-hour responses and personalization.

Before implementing a chatbot B&B’s should define their business objective and how they will use AI to achieve this. Here is what B&Bs need to consider…

B&Bs need to be more aware of the devices their customers are using and work with this disruptive technology to formulate the ideal entertainment strategy.

Cloud technology is a smart investment for your B&B as it makes life easier, increases bookings and revenue, and will guarantee a positive ROI.

Technology solutions work as extra B&B team members by helping properties stand out from the competition, meet expectations and bring in more direct bookings.

With the latest trend towards ‘m-commerce’, your B&B needs to be optimised for bookings made on mobiles or tablet devices. Little Hotelier discusses…

Forbes has detailed its top travel trends for 2017. Here’s a quick refresher so you can capitalize on trends and appoint your B&B a competitive advantage.

New technology to makes life easier at your B&B by ensuring you have the time to focus on your guests.

Cutting edge technology can improve guest experience at your B&B, but sometimes small and thoughtful touches leave a more lasting impression.