Explore Property Management Trends

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Customer loyalty

Loyalty programs at your B&B: Discounts vs. perks

Loyalty programs can be very simple and effective but it can also hard to know the best approach to take when creating one for your guests. Here’s some advice for your B&B.

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The Benefits Of Managing Your B&B From A Mobile App

Mobile apps are designed to make everything easier. Since user experience and convenience are at the core of their design, it’s definitely worth using one to manage your B&B.

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5 Small Features At Your B&B That Can Make A Big Difference

Cutting edge technology can improve guest experience at your B&B, but sometimes small and thoughtful touches leave a more lasting impression.

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New report finds B&Bs offer exceptional value to guests

While all-inclusive holidays may seem an attractive option for travelers, your B&B is probably better value. Here’s how you can convince your guests.

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Does It Pay To Make Your B&B Pet Friendly?

Pet-friendly accommodation is a more serious consideration than you may think. Here’s how you can cater to animal lovers at your B&B.

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Over-the-Top Amenities at Modern-Day Bed & Breakfasts

Bed and breakfasts are going all out when it comes to investing in their guests’ experience. Just look at these over-the-top amenities today’s B&Bs are using to delight guests.

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The Review Feedback Loop: Are You Listening to Your B&B Guests?

Online reviews are an incredibly rich source of feedback for B&Bs. Here’s how you can use them to enhance the guest experience at your property.

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The Returns on Your Investment in Small Hotel Technology

Investing in small hotel technology can reap plenty of benefits for your property. Here are the 3 key benefits.

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How to Maintain the Guest Relationship With the Personal Touch

Small hotels and bed and breakfasts have the advantage of the personal touch. Here’s how it can be used to maintain the relationship you have with your guests?

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Words of Wisdom from Dene Guesthouse [B&B Superstar Series]

Gain valuable insights from the Guesthouse Manager of Dene Guesthouse, Simone Koerber, about what makes the guesthouse so successful.

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Are You Truly ‘Green’ at Your Small Hotel or B&B?

Many travelers are becoming sceptical about sustainability claims. Is your small property living up to its word in being environmentally friendly?

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Useful Tips to Find the Right Insurance Broker for Your Hotel Business [Guest Blog]

It might be difficult to find the right insurance broker for your accommodation business, but it pays off in the end. Here are a few useful tips to find the right insurance broker for your small hotel, bed and breakfast, inn or guesthouse.

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Innkeeping Advice from AIHP’s Rob Fulton [Interview]

Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.

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Exciting New Ways to Impress Your Bed and Breakfast’s Guests

It’s important to contribute to your guests’ overall experience by doing as much as you can at your bed and breakfast. Here are a few ways you can do it.

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The Best Ways to Enhance Guest Service With Technology

Here are a few memes that express how you can enhance guest service at your bed and breakfast by blending the personal touch with today’s modern technology.

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