Explore Property Management

Insights on how to run your small property when you don’t have access to the resources that larger hotels do.

Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.


How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

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Why Millennials Love Hostels So Much

Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.

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8 Smart Ways Your Small Hotel Can Use Text Messaging

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

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More posts on Boutique Hotel Business Tips »

Property Management: 7 Top Tips on How to Handle Guest Complaints

Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.

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Boutique Hotel Best Practice: How Do You Stack Up?

The small accommodation industry is getting smarter about how to market their properties. Are you keeping up?

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Words of Wisdom from Bonville Lodge [B&B Superstar Series]

Gain valuable insights from the Owner-Operators of Bonville Lodge, Ron and Cathy Merlin, about what makes the lodge so successful.

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More posts on Lodge Management Tips »

How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

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Initiatives to Kick Off at Your Motel

Stuck for ideas on how to innovate your motel? Here are several new initiatives that you could launch to attract and delight your guests.

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Innkeeping Advice from AIHP’s Rob Fulton [Interview]

Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.

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More posts on Motel Business Tips »
hotel kitchen

How to Feed Your Guests 24 Hours a Day, Without a Hotel Kitchen!

Even if your hotel kitchen is small or bordering on non-existent, you can still ensure your guests have tasty snacks available 24 hours a day. See our tips.

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owning a B&B

Dreaming of owning a B&B? Answer these three important questions first…

Owning a B&B comes with a lot of pressure and responsibility. Use these three questions to determine if if it’s right for you and if you’re ready.

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8 Important Factors You Should Consider When Refurbishing Small Hotel

If you decide to refurbish your hotel, there are many factors you need to consider, including how necessary it is in the first place!

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More posts on Running a Bed and Breakfast »