Insights on how to run your small property when you don’t have access to the resources that larger hotels do.
Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.
December 9th, 2016
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
November 23rd, 2016
Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.
November 22nd, 2016
Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.
November 11th, 2016
Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.
September 22nd, 2016
The small accommodation industry is getting smarter about how to market their properties. Are you keeping up?
July 28th, 2016
Gain valuable insights from the Owner-Operators of Bonville Lodge, Ron and Cathy Merlin, about what makes the lodge so successful.
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
June 21st, 2016
Stuck for ideas on how to innovate your motel? Here are several new initiatives that you could launch to attract and delight your guests.
May 17th, 2016
Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.
February 22nd, 2017
Even if your hotel kitchen is small or bordering on non-existent, you can still ensure your guests have tasty snacks available 24 hours a day. See our tips.
February 15th, 2017
Owning a B&B comes with a lot of pressure and responsibility. Use these three questions to determine if if it’s right for you and if you’re ready.
January 4th, 2017
If you decide to refurbish your hotel, there are many factors you need to consider, including how necessary it is in the first place!