Insights on how to run your small property when you don’t have access to the resources that larger hotels do.
Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.
December 9th, 2016
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
November 23rd, 2016
Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.
November 22nd, 2016
Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.
March 23rd, 2017
Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.
November 11th, 2016
Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.
September 22nd, 2016
The small accommodation industry is getting smarter about how to market their properties. Are you keeping up?
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
June 21st, 2016
Stuck for ideas on how to innovate your motel? Here are several new initiatives that you could launch to attract and delight your guests.
May 17th, 2016
Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.
June 22nd, 2017
Despite everyone’s best intentions, emergencies can still occur at any B&B property. To ensure you’re prepared and minimising your risk, follow these simple steps.
June 7th, 2017
Difficult guests can be commonplace at hotels of all sizes. It’s important to stay calm and resolve any issues peacefully.
June 6th, 2017
If you’re thinking of opening your own accommodation business, you first need to understand the risks and rewards involved in such an undertaking.