Explore Property Management

Insights on how to run your small property when you don’t have access to the resources that larger hotels do.

Browse through our posts or download our ebook on the best way to successfully manage your property’s reservations.

How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

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Why Millennials Love Hostels So Much

Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.

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8 Smart Ways Your Small Hotel Can Use Text Messaging

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

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More posts on Boutique Hotel Business Tips »

How to Deliver Improved Accessibility for Your B&B’s Guests

Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.

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Property Management: 7 Top Tips on How to Handle Guest Complaints

Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.

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Boutique Hotel Best Practice: How Do You Stack Up?

The small accommodation industry is getting smarter about how to market their properties. Are you keeping up?

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More posts on Lodge Management Tips »

How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

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Initiatives to Kick Off at Your Motel

Stuck for ideas on how to innovate your motel? Here are several new initiatives that you could launch to attract and delight your guests.

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Innkeeping Advice from AIHP’s Rob Fulton [Interview]

Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.

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More posts on Motel Business Tips »

How To Be Prepared For An Emergency At Your B&B

Despite everyone’s best intentions, emergencies can still occur at any B&B property. To ensure you’re prepared and minimising your risk, follow these simple steps.

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How to deal with aggressive guests at your B&B

Difficult guests can be commonplace at hotels of all sizes. It’s important to stay calm and resolve any issues peacefully.

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A newly opened B&B welcomes their first customer

7 Important Things To Consider Before Starting A B&B

If you’re thinking of opening your own accommodation business, you first need to understand the risks and rewards involved in such an undertaking.

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More posts on Running a Bed and Breakfast »