January 18th, 2018
Here’s how hoteliers can use social media competitions to reach their digital marketing goals, improve their online presence, and drive direct bookings.
January 17th, 2018
Chatbots are revolutionizing the way businesses communicate with their customers. They are as effective as traditional customer service as they improve the customer experience through 24-hour responses and personalization.
January 11th, 2018
Your B&B distribution strategy should attract the most motivated travelers. Here’s how you can make sure you’re targeting the right markets.
January 10th, 2018
B&B revenue management techniques must be fluid, adjusting for seasonal trends, market changes and traveler preferences.
January 4th, 2018
Chatbots drive customer acquisition and brand advocacy which means they are a great tool for increasing upselling at your B&B. Here’s how…
January 3rd, 2018
Revenue management is the key to running a profitable B&B. Here’s Little Hotelier’s 4 tactics for hoteliers to master their revenue management.
December 22nd, 2017
The Little Hotelier support teams are here to help you over the festive period. If you can’t find what you’re looking for then contact our global offices.
December 21st, 2017
Before implementing a chatbot B&B’s should define their business objective and how they will use AI to achieve this. Here is what B&Bs need to consider…
December 20th, 2017
SEO is one of the most valuable methods tools for marketing your B&B as it builds brand awareness, credibility, and increases website traffic and direct bookings.
December 14th, 2017
Using Facebook Messenger tools to offer customers 24 hour responses at your B&B will improve your guest experience and increase brand engagement. Heres how…
December 13th, 2017
B&Bs need to be more aware of the devices their customers are using and work with this disruptive technology to formulate the ideal entertainment strategy.
November 29th, 2017
Visual Storytelling will increase brand awareness, create a brand image that people remember and increase direct bookings at your B&B.
November 23rd, 2017
Using distribution, direct booking, and property management technology at your B&B will help with day-to-day property management and eliminate double-bookings.
November 22nd, 2017
B&Bs should list their property with Google Hotel Ads because it improves global reach, increasing traffic and enhances guest experience with your B&B brand.
November 16th, 2017
The best way to capture and reward a customer’s loyalty is with a loyalty program that is easy to join and simple. Here are 3 loyalty programs ideas for B&Bs.
November 15th, 2017
The best way to build great reviews for your B&B is with an email campaign targeting guests after they have stayed at your property, here’s how.
November 9th, 2017
Learning how to queue your B&B social media posts will save time, build brand awareness and bring more traffic to your business.
November 2nd, 2017
The modern traveler is looking to consume experiences rather than products. B&Bs can stand out by showing how their property differentiates itself from the ordinary.
November 1st, 2017
To meet guest expectations your B&B should look and feel professional. This means meeting industry standards and making sure to advertise your brand correctly.
October 26th, 2017
Facebook messenger will transform your B&Bs customer service by building loyalty, engagement and optimising the guest experience.
October 25th, 2017
Here are Little Hoteliers top 2017 trends for B&Bs to take note of when building their distribution strategies.
October 18th, 2017
Cloud technology is a smart investment for your B&B as it makes life easier, increases bookings and revenue, and will guarantee a positive ROI.
October 17th, 2017
Here are Little Hoteliers 5 tips to help B&Bs understand how they can use digital marketing to drive traffic, increase direct bookings and build a positive customer relationship.
October 11th, 2017
Social media directly impacts travelers choosing destinations so B&Bs need an intelligent social media strategy to utilise this platform and increase bookings.
October 10th, 2017
Following B&B best practice for physical and cyber-security will protect your guests’ information and preserve your brand’s reputation.
October 4th, 2017
A successful B&B is one that maintains a high occupancy rate. Here’s our formula for improving your B&Bs performance and increasing bookings and revenue.
October 3rd, 2017
As a B&B operator, being able to access your property management system 24/7 will not only help you improve guest experience but also increase bookings.
September 27th, 2017
Technology solutions work as extra B&B team members by helping properties stand out from the competition, meet expectations and bring in more direct bookings.
September 26th, 2017
With the latest trend towards ‘m-commerce’, your B&B needs to be optimised for bookings made on mobiles or tablet devices. Little Hotelier discusses…
September 20th, 2017
High occupancy rates are key for ensuring good financial performance for your B&B. Here are our 6 best ways to drive occupancy and increase ADR.
September 19th, 2017
Managing your B&B budget correctly will increase revenue and occupancy rates. Here’s where we think every B&B should investing their money.
September 14th, 2017
Forbes has detailed its top travel trends for 2017. Here’s a quick refresher so you can capitalize on trends and appoint your B&B a competitive advantage.
September 13th, 2017
New technology to makes life easier at your B&B by ensuring you have the time to focus on your guests.
September 7th, 2017
More customers are doing travel research themselves so B&Bs need to be advertising in all the places potential guests visit online. Here are the 5 Best Tactics.
September 6th, 2017
Helpful B&B routines can make managing a B&B easier so you can increase productivity and focus on improving your guests experience.
September 1st, 2017
Distribution and marketing tactics every B&B should be using to expand their global reach and connect with the right markets.
August 30th, 2017
Personalization is key to survival in today’s competitive hospitality industry. Guest profiles allow B&Bs to engage guests by discovering what it is that they value.
August 29th, 2017
B&Bs can attract more last minute bookings for the Rugby League World Cup by implementing these simple SEO, advertising and distribution strategies.
August 24th, 2017
Guests like to read a menu in a certain way. Little Hotelier discusses how B&Bs can use these findings to increase revenue.
August 23rd, 2017
Writing a blog shows your B&B personality, optimizes your website content, improves SEO and converts more website traffic into commission-free bookings
August 22nd, 2017
A well-designed website can increase traffic, direct bookings and revenue at your B&B. Follow these tips to improve your B&B’s website design.
August 17th, 2017
Digital technology is coming along in leaps and bounds. Your guests will be up-to-date so your B&B needs to be too. Here are some tips.
August 16th, 2017
With constant updates, Facebook is always providing something useful for accommodation providers. This time it’s video marketing.
August 15th, 2017
Micro-stays are becoming more popular as time goes by, especially for certain types of travelers. Your B&B should consider offering them at your property.
August 10th, 2017
Social media is a powerful motivator for travelers and a very useful tool for B&Bs to capture bookings. Here are the latest tactics you can use.
August 9th, 2017
Storytelling is an effective way to establish your B&B’s brand personality. It will help you engage more travelers and get more bookings at your property.
August 8th, 2017
To optimize your B&B SEO and get found on search engines like Google, you need to make sure your website is publishing interesting and engaging content.
August 4th, 2017
Remarketing is an important tactic for recapturing bookings your B&B may not have capitalised on during a traveler’s first visit.
August 3rd, 2017
International bookings should be a priority at your B&B and these tips from Little Hotelier should help you increase bookings from international guests.
August 2nd, 2017
B&B guests are not robots or numbers on a page, they’re real people looking for personal experiences. If you want to please them, you need to remember this.
August 1st, 2017
Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.
July 28th, 2017
Guest experience at your B&B should be a priority and by putting these strategies in place you can ensure your guests are satisfied with their stay.
July 27th, 2017
Many B&B guests may have allergies or are choosing alternative diets. Your B&B needs to be aware and cater for different guest requirements
July 25th, 2017
The continued emergence of millennial travelers has meant there is a large spotlight on them. It’s now easy to discover their behaviour and how to market to them as this Little Hotelier blog explains.
July 20th, 2017
Your B&B strategy may not be working as well as you’d like but it doesn’t mean you need to make big changes. Even small adjustments can drive huge results.
July 19th, 2017
Guest experience is something you always need to prioritize at your B&B. Use these tips to keep pleasing the guests at your property.
July 13th, 2017
For one reason or another, you may not be prioritising wifi at your B&B. There are certain myths that need dispelling if you want to satisfy your guests.
July 12th, 2017
If you want to attract luxury guests to your B&B and accept more revenue, you must first investigate the differences between them and your typical guest.
July 11th, 2017
For a traveler the destination is always the biggest thing on their mind, not necessarily their B&B accommodation. Think about this when you develop a marketing strategy.
July 6th, 2017
With Little Hotelier, Bluemoon Riverside Resort was able to achieve B&B success. Here’s how they did it.
July 5th, 2017
It’s one thing to say you want to own and run your own B&B, but it’s another to meet the challenge that comes with it. Are you prepared?
July 4th, 2017
Your B&B website can be a massive driver of direct bookings, but it can also be the reason your revenue is dropping if your design isn’t optimised. Here’s what you may be lacking.
June 29th, 2017
Some of your B&B products will be very popular with guests – perhaps too popular. Here are some tips to prevent theft at your B&B.
June 28th, 2017
While all guests are unique there are four central traveler types that will walk through your doors. Find out what they are and how you can market to each of them respectively.
June 27th, 2017
Investing in a channel manager is one thing. Getting the most out of it is another. Use these tips to ensure your B&B distribution is optimized.
June 22nd, 2017
Despite everyone’s best intentions, emergencies can still occur at any B&B property. To ensure you’re prepared and minimising your risk, follow these simple steps.
June 21st, 2017
Cutting edge technology can improve guest experience at your B&B, but sometimes small and thoughtful touches leave a more lasting impression.
June 20th, 2017
Your B&B’s online booking engine will be a huge driver of direct bookings – providing you are using it effectively. Check out these handy tips from Little Hotelier.
June 15th, 2017
The images of your property can make or break a booking decision. Entice your potential guests with interesting and engaging website images.
June 14th, 2017
While all-inclusive holidays may seem an attractive option for travelers, your B&B is probably better value. Here’s how you can convince your guests.
June 13th, 2017
Bay Breeze Motel found the perfect technology solution in Little Hotelier, finding ways to increase bookings and improve efficiency.
June 8th, 2017
B&Bs need to make the most of the growing mobile app trend. Apps are a valuable tool to drive direct bookings and guest experience.
June 7th, 2017
Difficult guests can be commonplace at hotels of all sizes. It’s important to stay calm and resolve any issues peacefully.
June 6th, 2017
If you’re thinking of opening your own accommodation business, you first need to understand the risks and rewards involved in such an undertaking.
June 1st, 2017
For Sumatra Surf Camp it was the simple choice to find a technology solution to their reservation management issues. Enter Little Hotelier.
May 31st, 2017
With the power of social media your B&B can be found and ‘shopped’ to a much wider audience than you realise. Find out how Twitter can be used to market your property.
May 30th, 2017
Being one of the most popular spectator sports in the world, the NFL attracts fans from far and wide. Why not have them stay at your B&B with these tips from Little Hotelier?
May 25th, 2017
With countless tasks to perform each day, running a B&B isn’t easy. Using the right technology will make life easier.
May 24th, 2017
By taking a consistent, methodical approach you can improve the amount of direct bookings your B&B captures, reducing your reliance on OTAs.
May 23rd, 2017
A small hotel or B&B isn’t limited when it comes to using sophisticated technology or big hotel distribution strategies. Here’s what you can learn from your larger peers.
May 18th, 2017
Events like Wimbledon that attract global visitors are a unique opportunity for B&Bs to drive more bookings and boost their revenue during an already prosperous time of year.
May 17th, 2017
Optimizing SEO and web design at your small hotel is vital for driving traffic and attracting bookings. Use these tips at your property to boost revenue.
May 16th, 2017
Find the best Instagram tips for your small property in this blog post, which explains why photo-sharing is such a powerful draw for consumers.
May 11th, 2017
Plymouth House is an inn rich with charm and history, but uses the latest technology provided by Little Hotelier to properly manage business operations.
May 10th, 2017
Events like the Commonwealth Games are irregular and present a great opportunity for small hotels to increase their revenue. Start planning at your B&B now.
May 9th, 2017
Hotel customer service is all about warm smiles and attention to detail. Your guests won’t tolerate any inconvenience during their stay so keep them happy.
May 4th, 2017
Social media is just as useful for small hotels and B&Bs as it is for large companies. Learn how to get the most out of Facebook for your property.
May 3rd, 2017
OTAs are a powerful and necessary channel for your property’s distribution. Make sure you make the most of them by optimizing your online profile.
May 2nd, 2017
In-room technology can be simple or sophisticated and guests will have a need for both depending on their preferences and what they really care about.
April 28th, 2017
The guest experience at your hotel is directly related to the customer service that they receive during their stay. Here’s how to communicate with guests…
April 27th, 2017
Trade shows and events are an important resource for hotels and B&Bs, big and small. Here are some reasons you should attend.
April 26th, 2017
Travel plans can be made at many different places online and guests need to be targeted at all of them. Here’s some tips for your small hotel.
April 20th, 2017
Niche markets can be a vital point of difference for the revenue of your small hotel or B&B but it’s also risky to target them. Try to find the balance.
April 19th, 2017
Hotel Facebook and social media can be huge drivers for reservations and it’s actually quite easy for you to grow your audience. Check out these tips.
April 18th, 2017
Your B&B website is potentially the most valuable booking channel at your disposal and you have to treat it as such to receive the rewards. Find out more.
April 13th, 2017
A new top city destinations report has been released by research company Euromonitor International, providing some key insights into tourism growth and performance across the globe. Find out more in this blog.
April 12th, 2017
Small hotels and B&Bs need to focus on acquiring new guests, but often guest retention is just as important for an independent property. Find out how to balance it in this Little Hotelier blog.
April 11th, 2017
Lighting at your hotel is an important facet of creating a warm and welcoming atmosphere for your guests. Make sure you’re using it in the right way.
April 6th, 2017
Attracting and securing group bookings at your small hotel is a great way to maximise occupancy and revenue. Here are some tactics you can try.
April 5th, 2017
Even small hotels should be measuring revenue and occupancy metrics to maximise their profit. Find out in this blog the key metrics for you.
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