Explore article

The many benefits of capturing feedback from your guests

Feedback is one of the major ways to track the success of your property and to find new ways to improve. Here are the main benefits.

Have you optimised core functions at your B&B?

To run a successful B&B there are a few core functions you need to get right. Here’s what they are and how you can optimise them.

Why you might get more domestic bookings this Christmas

Sojern has released their final quarterly report, detailing the plans travellers have for the upcoming festive season. How will it affect your property?

Are you putting enough effort into your B&B’s Instagram account?

All social media platforms can’t be painted with the same brush. You must treat Instagram differently to Facebook. Here’s some advice.

Common guest frustrations with hotel payments, and how to overcome them

Overcoming guest frustrations is an important measure in any hospitality business but is especially crucial at small properties like B&Bs. Often, any problems are felt more personally and can be magnified quicker in small properties. As in many industries common pain points for B&B guests can revolve around payments, specifically when paying at the front […]

What do guests really want to find at their B&B?

B&B guests have specific reasons for choosing a small property to stay at. Here’s what they really want and how you can help them.

B&B management basics: What is a channel manager?

Nope, it’s not the remote control for the TV. A channel manager is a tool that you can use to steadily increase your profits while improving your brand recognition around the globe. The only way to continue to generate more bookings throughout the year — regardless of the season — is to improve your reach in the […]

Have you got your budget ready for 2019? Here’s how to plan the best channels mix for your B&B

2019 is fast approaching so it’s already time to start preparing budgets and distribution strategies for the 12 months ahead.

Has your B&B responded to Google’s mobile-first approach?

Google never sleeps on making sure its in line with its users. The search giant is now taking a mobile-first approach to its algorithms.

B&B front desk system

B&B Management Basics: What is a front desk system

A front desk system can make the job of managing your small accommodation property so much easier. Here’s everything you should know.

metasearch and online travel agents

B&B management basics: What is the difference between metasearch and online travel agents?

Online travel agents and metasearch both provide B&Bs with ample opportunity to distribute and sell rooms, but what’s the key difference between the two?

hotel payment trends

Top 5 trends in the hotel payments industry right now

The way consumers like to pay for goods and services is changing so it’s important your property knows how to keep up with the latest trends.

The best ways to keep guests happy and entertained at your B&B

Return bookings and positive reviews are vital for the success of your business, so here are some tips on keeping your B&B guests happy and entertained.

B&B management basics: Email marketing explained

Conquer the basics of email marketing at your B&B and start generating more bookings for your property and grow your revenue.

What does an integrated payments solution mean for your B&B?

As with all technology, payment process is moving forward. Here’s what your property can learn about integrated payment solutions.

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