The world’s most trusted small hotel management software

Features to look for in a hostel management software

Drag and drop reservation management

Simplify how you view, create, and modify reservations with a simple calendar system.

Automate room and rate updates

Create instant availability updates with synchronisation between your hostel management system, channel manager, and reservation system.

Streamline housekeeping

Making housekeeping simple by organising schedules, recording notes, and tracking room statuses all in one place.

Personalised communications

Easily make guests feel welcome with automated communications pre and post-stay.

Questions to ask when choosing hostel software

When evaluating potential providers, make sure you have the answers to these questions so you can feel confident making a purchase.

Is it right for my property type?

It’s important to choose a provider that has been designed specifically for small properties or has proven experience working with properties like yours. This way, you can feel secure that they understand your challenges and needs.

Can you make it an all-in-one solution?

Your provider should also offer, or seamlessly, integrate with other essential software such as channel manager or booking engine. This will create one centralised hub from which you can control all your property’s operations.

Does it save you time and hassle?

Your software should remove all your paperwork and give you your freedom from the front desk by automating daily operations, providing instant digestible reports, and be equipped with a mobile app.

Is it feature rich?

Your management system should empower you to easily manage reservations, check guests in and out, send communications, access insights, and stay on top of housekeeping all from one easy-to-use interface.

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A complete guide to Little Hotelier

Want to know more about Little Hotelier and how it all works? The A-Z guide to Little Hotelier will give you the full rundown and help you make the best choice for your property.

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Why choose Little Hotelier as your hostel management system?

Trusted by more small properties than any other global provider

Connected to 450+ booking channels

Backed by SiteMinder’s powerful technology – processing over 100 million reservations each year

Designed with small properties in mind, prioritising ease of use and putting you back in control

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Frequently asked questions about hostel management software

Why do I need a hostel management system?

A hostel management system is software that makes running a hostel easier. It takes care of the everyday work, like handling bookings, check-ins, and check-outs, and even jazzes up the guest experience, so you can focus on growing your business. The best hostel management systems have features like customisable options and reports to help you stay on top of things and keep your hostel running smoothly.

Why do I need hostel management software?

A hostel management system will greatly reduce the time you spend on manual tasks while running your property. By automating reservation management, guest communications, reporting, and more you’ll have more time and freedom back in your day.

What features are in a hostel software?

By choosing Little Hotelier’s hostel management system for your property, you can leverage a variety of smart features that save you time and generate more revenue, including:

  • An all-inclusive hostel reservation system to handle bookings, guest information, scheduling, and more.
  • A hostel channel manager to broaden your online presence and increase reservations.
  • A hostel booking engine that enables direct bookings from your website.
  • Data-driven reports and insights for more effective strategy development.
  • A mobile app for remote management of your hostel operations, including hostel reservation software.

Additionally, you can access even more features based on the selected pricing plan.

Is a hostel system customisable for my business needs?

Every hostel is different and so every hostel has different requirements from their booking system. Little Hotelier is designed with the full range of your needs in mind, with customisation options in everything from invoices, customer emails, booking engine displays, website builder, and more.

Does a hostel reservation system have reporting and analytics?

Yes, Little Hotelier’s hostel software includes reporting and analytics functions. This includes:

  • Real time Front Desk ops reports: Boost your decision-making skills by discovering the top-performing promotions, room types, rate plans, add-ons, and booking channels for your business. Plus, our housekeeping report is here to help streamline your everyday operations. All these nifty insights are tucked away in your Front Desk’s reporting capabilities, so you can effortlessly stay in the loop about your business through your hostel booking system—all with just a few taps!
  • Rate Parity reports: Ensure that your website offers the most competitive direct rates in the market. Little Hotelier Insights’ Rate Parity reports let you keep an eye on how your place stacks up against top OTAs. Spot any hiccups in your direct booking channel quickly and easily, so you can fix them up right away.
  • Competitor Rate reports: Say adios to the hassle of manually checking competitor websites. With Little Hotelier Insights, you can snag Competitor Rates reports, showing you the details on your top 10 rivals’ rates in one handy view, updated whenever you want. Peek at how their pricing game goes 90 days ahead or even how they play the price game for cool events like concerts, championship games, food and wine fests, and more.

Can a hostel management system integrate with other software or third-party services?

Yes, the Little Hotelier hostel system is designed to integrate with a range of other third-party software and services to help you take your automation, analytics, guest engagement and booking management to an even higher level. A few of the most popular third parties our system integrates with are Sojern, The Hotels Network, Google Adwords, TripAdvisor Review Express, Google Analytics, and other hotel apps.

Is there customer support for hostel reservation software?

The best hostel management systems should absolutely have customer support in place, preferably local to ensure that you always have the help you need in your own time zone. Little Hotelier has customer support across North America, Australia and New Zealand, Asia, Europe, and South Africa. There’s also a self-service Knowledge Database with tutorials to help you empower yourself and your team with your hostel management software.

How do I choose the right hostel booking system?

Weigh up your potential provider against a list of goals and desired features you have in mind. If you’re still stuck between a few options, look at the reputation and experience a provider has in the industry and with your property type. Little Hotelier is one of the top management systems, recommended by nearly 9 out of 10 hostel owners, operators, and managers.

Is there a free hostel management system?

You can try Little Hotelier’s hostel management system for free for 30 days. Learn how the system works and enjoy all the benefits with no lock-in contract or credit card needed.