The world’s most trusted small hotel management software

Key features of hotel booking software

One of the first things you need to know is that not all booking software is created equal. It’s not a matter of picking a brand off the shelf because it’s exactly the same as all the others. The sophistication of booking software means there can be many differences between providers—some subtle, some large.

Here are some must-have features to look for in online booking software:

Delivers direct bookings through your brand’s website, social media pages, and metasearch sites such as Google Hotel Ads.
Drives last-minute and early-bird bookings with prominently displayed promotions.
Creates a personalised guest relationship with automated pre and post stay communication.
Offers a flexible date calendar to ensure guests can easily view availability.
Enables multiple room types to be sold at the property, giving you more freedom to optimise rates and revenue.
Enables upselling via extras, add-ons, and upgrades to deliver more profit from each individual guest.
Integrates seamlessly with your website and other hotel software to create a consistent brand experience.
Attracts global travellers and allows them to make booking easily, with multiple languages and currencies.
Provides a seamless checkout experience and integrated payments solution.
Automatically prompts guests to leave TripAdvisor reviews when a stay has been completed.

What is the best online hotel booking software?

As with any brand or product, the best is one that understands the motivations and needs of its customers.
Generally, to choose the best booking software you should take these factors into account:

Overall brand reputation


Integration power

User experience and design



Training and support

You can already see how much research is required, so use these considerations to narrow your options down to a more digestible list.

Is hotel booking software free?

You can try Little Hotelier’s software for free for 30 days, to ensure the product is right for you. Once your trial is over, the monthly subscription you pay will be dependent on the size of your property and the features you need.

However, there can still be fluctuations in price between providers so make sure you perform price comparisons.

To see how your property might fit in, check out Little Hotelier’s pricing scale:

Check pricing plans

Why choose Little Hotelier as your hotel room booking software?

Trusted by more small properties than any other global provider, who enjoy 100% connection quality to their chosen booking channels.

Connected to 450+ booking channels, including the local channels that matter to you.

Designed with small hotels in mind, prioritising ease of use and putting you back in control of your everyday operations.

Backed by SiteMinder’s powerful technology – processing over 100 million bookings each year.

Frequently asked questions about hotel booking software

What is hotel booking software?

Hotel booking software is an online tool that allows hotels and other accommodation providers to take direct bookings via their website, social media pages, or metasearch sites like Google Hotel Ads. It can integrate seamlessly with a hotel’s website and other software such as a channel manager or payments solution. This allows the hotel to easily boost and manage direct bookings and revenue, and save time.

What are the benefits of using software to manage my bookings?

Using hotel booking software will help you capture more direct bookings online, save time, reduce manual work and data errors, and boost your hotel’s profit. You’ll also have more control over your operations, since booking software can integrate with your other essential tools like your property management system (PMS) and channel manager. This creates an easy way for you to operate the majority of your administrative tasks.

Which booking software do most hotels use?

Thousands of small hoteliers and accommodation providers around the world use Little Hotelier’s booking software. Little Hotelier is backed by SiteMinder’s award-winning technology, making it one of the most reliable and secure software solutions. Little Hotelier is also scored 96 out of 100 by HotelTechReport.

How do I choose small hotel booking software?

When choosing hotel booking software for your property, keep in mind your specific property and your needs. If you are a small hotel with less than 20 rooms, for example, look for a provider that designs their features with you in mind. You don’t want to pay for more than you need, or be faced with complex features you’ll never use. Little Hotelier is a solution that was built to serve small accommodation providers exclusively, so you can’t go wrong!

Can I get free hotel booking software?

Yes. You can try hotel booking software for free for 30 days by choosing Little Hotelier. This is to ensure the software is right for you, and so that you have time to see the benefits it brings for your hotel. Once your trial is over, and you begin your paid subscription, you are also free to cancel anytime. Little Hotelier has no lock-in contracts.

What is the best software for hotel booking?

Little Hotelier is one of the best software providers to help with your hotel’s bookings. Easily attract more guests with access to more than 450 channels, take direct bookings with online booking software, boost profit with social media and metasearch bookings, save hours of time with automation, and leave errors and double bookings behind with 100% connection reliability.