Free email templates

Gain 5-star guest reviews with our range of easy to use hotel email templates.

When it comes providing a great guest experience, communication is key, but not always easy to get right. That’s why we’ve created a suite of pre-written, customisable hotel email templates, to help you make your guest feel welcome, pre and post their stay.

Get them all

Before their stay

Pre-arrival email.

Get your guests excited for their upcoming stay with a pre-arrival email which provides all the information they need for a memorable stay.

Arrival reminder email.

This email template is a great one to shoot over to your guests as a polite reminder of their upcoming stay and to give them a chance to make any last minute requests.

During their stay

Local guide email.

As your guests will most likely not be a local, your knowledge of the area will be greatly appreciated. Use this email template to provide your guests with suggestions of places they could visit, restaurants they might want to book and sights they should definitely see.

After their stay

Post-stay email check in.

Just because their stay is over, doesn’t mean the communication has to be. Use this template to touch-base and see if you can tempt them with an offer or discount to bring them back.

Fill in the form to access your template.

Want to do it all without needing to use templates?

Try Little Hotelier’s software for free.

Try for free