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EnglishPayments
More payment options for you and your guests
No lock-in contract. Cancel anytime.
Transaction fees apply for Pay.
An all-in one with seamless guest payment options
Little Hotelier Pay offers you a convenient way to take payments and more ways for your guests to pay you.
Effortlessly secure payments from all your booking channels – reducing risk, minimising cancellations, and optimising your cashflow.
Enhance guest experience with these payment options
Enhance guest experience with these payment options
Make payments easy
- Accept all major credit, virtual cards, local payment solutions and digital wallet payments
- Give your guests a secure way to pay by sending an online payment request form
- Process a payment or refund for any reservation, on your Little Hotelier desktop or Mobile App
- Make reconciliation a breeze with all your payment information in one place, including a record of daily payouts
- See guest payment status at a glance in your Front Desk reservation
Reduce your cancellations
- Create payment rules to take outstanding balances automatically
- Schedule your payment rules to work for you-at check-in/out, or a set number of days before arrival
- Use pre-authorisation to hold funds in advance without charging the guest
Safeguard your business
- Improve your cashflow by receiving your payments daily
- Protect your guests’ data and your property’s reputation with a PCI-DSS-compliant payment solution
- Get notified if a guest credit card is not valid for their stay
- Protect against failed payments with immediate notification and one-click retry or reschedule
- Defend your business from online scams with 350+ security controls for every transaction
- Secure funds in advance with pre-authorisation to protect against no-shows and incidental costs
Online
Take payments online from all your connected booking channels (i.e. booking.com, Airbnb) without extra setup.
There is no cost for your Little Hotelier Pay online account and you’ll only pay a small fee for transactions processed from these online connected channels. No monthly set up fees, onboarding or integration required.
Accept
- Major credit cards
- Virtual cards
- Digital wallets (Apple Pay, Google Pay)
- Local payment solutions (iDEAL)
Remote
Allow customers a more convenient and secure way to pay you remotely. You can accept payments over the phone using Little Hotelier Pay as a virtual point-of-sale terminal. Send an invoice or even a secure payment request.
Setup a free online account and only pay a small fee for transactions processed from these online connected channels. No monthly setup fees, onboarding or integration required.
Accept
- Major credit cards
- Virtual cards
- Regional payment methods (iDEAL)
See how Little Hotelier Pay works
Available in 31 countries and
territories worldwide.
Check out the processing options for your region below.
If you don’t find your country on this list simply contact us
All Little Hotelier customers can apply for an account.
If you aren’t a Little Hotelier customer please sign up first
Loved by thousands of small property owners.
“Little Hotelier Pay has given us more regular cashflow and helped us take more ownership over our business.”
Calder House
“Our guests can book and pay instantly with Little Hotelier Pay and it all happens instantly in the background.”
Jaguar Stay
Discover why every hour a small
hotelier chooses Little Hotelier
150+
countries
24/7
support
450+
booking channels to grow your business
100+
additional app connections to expand your tech stack
Frequently asked questions.
Hotel payment processing with Little Hotelier eliminates the need for a separate POS terminal or merchant account. Little Hotelier Pay is fully integrated with your booking engine, allowing you to process guest payments directly and automatically; saving time for both you and your guests.
Currently, Little Hotelier Pay accepts payments in the local currency of the country where your hotel is based. It is available in Australia, New Zealand, the US, Canada, the UK, Ireland, Spain, Germany, France, Italy, Portugal, and several other countries across Europe and Latin America.
Little Hotelier Pay is fully compliant with PSD2 and Strong Customer Authentication (SCA) regulations. This means most online payments processed in the EEA require multi-factor authentication, making electronic transactions more secure and reducing fraud risk.
Yes, you can try Little Hotelier free for 30 days with no obligation. This trial gives you full access to the platform’s features before making a payment.
Your free trial gives you full access to all features included in the Little Hotelier plan you select. You can explore and use the complete system without restrictions.
Getting started with Little Hotelier Pay begins with your free trial. Depending on your plan, you’ll either complete a quick online sign-up guided by a step-by-step wizard or connect with a professional onboarding specialist. After initial setup, use the smartguide to understand next steps and make the most of the software. For a smooth process, prepare photos of your property and rooms, a list of room types, and key property details like contact information.
You get 24/7 support during and after your setup. Depending on your plan, support channels include email, live chat, and phone support. You also have access to the Learning Centre for step-by-step guides and FAQs.
Yes, you can cancel anytime. There are no lock-in contracts or cancellation fees.
After your free trial ends, you can either continue with your chosen plan and start being charged via your selected payment method, or cancel before billing begins to avoid any charges.
Yes, Little Hotelier Pay supports Apple Pay and Google Pay. Your guests can use these digital wallets when making reservations through your Booking Engine.