June 22nd, 2017
Despite everyone’s best intentions, emergencies can still occur at any B&B property. To ensure you’re prepared and minimising your risk, follow these simple steps.
June 21st, 2017
Cutting edge technology can improve guest experience at your B&B, but sometimes small and thoughtful touches leave a more lasting impression.
June 20th, 2017
Your B&B’s online booking engine will be a huge driver of direct bookings – providing you are using it effectively. Check out these handy tips from Little Hotelier.
June 15th, 2017
The images of your property can make or break a booking decision. Entice your potential guests with interesting and engaging website images.
June 14th, 2017
While all-inclusive holidays may seem an attractive option for travelers, your B&B is probably better value. Here’s how you can convince your guests.
June 13th, 2017
Bay Breeze Motel found the perfect technology solution in Little Hotelier, finding ways to increase bookings and improve efficiency.
June 8th, 2017
B&Bs need to make the most of the growing mobile app trend. Apps are a valuable tool to drive direct bookings and guest experience.
June 7th, 2017
Difficult guests can be commonplace at hotels of all sizes. It’s important to stay calm and resolve any issues peacefully.
June 6th, 2017
If you’re thinking of opening your own accommodation business, you first need to understand the risks and rewards involved in such an undertaking.
June 1st, 2017
For Sumatra Surf Camp it was the simple choice to find a technology solution to their reservation management issues. Enter Little Hotelier.
May 31st, 2017
With the power of social media your B&B can be found and ‘shopped’ to a much wider audience than you realise. Find out how Twitter can be used to market your property.
May 30th, 2017
Being one of the most popular spectator sports in the world, the NFL attracts fans from far and wide. Why not have them stay at your B&B with these tips from Little Hotelier?
May 25th, 2017
With countless tasks to perform each day, running a B&B isn’t easy. Using the right technology will make life easier.
May 24th, 2017
By taking a consistent, methodical approach you can improve the amount of direct bookings your B&B captures, reducing your reliance on OTAs.
May 23rd, 2017
A small hotel or B&B isn’t limited when it comes to using sophisticated technology or big hotel distribution strategies. Here’s what you can learn from your larger peers.
May 18th, 2017
Events like Wimbledon that attract global visitors are a unique opportunity for B&Bs to drive more bookings and boost their revenue during an already prosperous time of year.
May 17th, 2017
Optimizing SEO and web design at your small hotel is vital for driving traffic and attracting bookings. Use these tips at your property to boost revenue.
May 16th, 2017
Find the best Instagram tips for your small property in this blog post, which explains why photo-sharing is such a powerful draw for consumers.
May 11th, 2017
Plymouth House is an inn rich with charm and history, but uses the latest technology provided by Little Hotelier to properly manage business operations.
May 10th, 2017
Events like the Commonwealth Games are irregular and present a great opportunity for small hotels to increase their revenue. Start planning at your B&B now.
May 9th, 2017
Hotel customer service is all about warm smiles and attention to detail. Your guests won’t tolerate any inconvenience during their stay so keep them happy.
May 4th, 2017
Social media is just as useful for small hotels and B&Bs as it is for large companies. Learn how to get the most out of Facebook for your property.
May 3rd, 2017
OTAs are a powerful and necessary channel for your property’s distribution. Make sure you make the most of them by optimizing your online profile.
May 2nd, 2017
In-room technology can be simple or sophisticated and guests will have a need for both depending on their preferences and what they really care about.
April 28th, 2017
The guest experience at your hotel is directly related to the customer service that they receive during their stay. Here’s how to communicate with guests…
April 27th, 2017
Trade shows and events are an important resource for hotels and B&Bs, big and small. Here are some reasons you should attend.
April 26th, 2017
Travel plans can be made at many different places online and guests need to be targeted at all of them. Here’s some tips for your small hotel.
April 20th, 2017
Niche markets can be a vital point of difference for the revenue of your small hotel or B&B but it’s also risky to target them. Try to find the balance.
April 19th, 2017
Hotel Facebook and social media can be huge drivers for reservations and it’s actually quite easy for you to grow your audience. Check out these tips.
April 18th, 2017
Your B&B website is potentially the most valuable booking channel at your disposal and you have to treat it as such to receive the rewards. Find out more.
April 13th, 2017
A new top city destinations report has been released by research company Euromonitor International, providing some key insights into tourism growth and performance across the globe. Find out more in this blog.
April 12th, 2017
Small hotels and B&Bs need to focus on acquiring new guests, but often guest retention is just as important for an independent property. Find out how to balance it in this Little Hotelier blog.
April 11th, 2017
Lighting at your hotel is an important facet of creating a warm and welcoming atmosphere for your guests. Make sure you’re using it in the right way.
April 6th, 2017
Attracting and securing group bookings at your small hotel is a great way to maximise occupancy and revenue. Here are some tactics you can try.
April 5th, 2017
Even small hotels should be measuring revenue and occupancy metrics to maximise their profit. Find out in this blog the key metrics for you.
April 4th, 2017
Leisure guests are simply looking to getaway, relax and indulge themselves in stress-free activities. As such, they want their trips to run as smoothly as possible. Learn how you can make this happen.
March 31st, 2017
The power of the Chinese travelers is only set to grow, with outbound expenditure expected to skyrocket. Make sure your property gets a slice of the pie.
March 30th, 2017
Email campaigns can produce big rewards for a small amount of spend if executed correctly. Check out these handy tips from Little Hotelier.
March 28th, 2017
Business travelers are constantly engaging with their smartphone and mobile apps while they’re on the road. Here’s how to keep them in mind at your small hotel…
March 23rd, 2017
Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.
March 22nd, 2017
Online travel sales are a constant source of growth as guests and accommodation providers alike adapt to new technology and the general trend of booking behaviour.
March 21st, 2017
Your check-in system is often the first major impression guests have of your hotel. Make sure your process is as smooth as possible to maximise return bookings.
March 16th, 2017
There are many ways you can drive more direct bookings at your B&B, but sometimes the best answers are the simplest ones. Here are the top tips for your small hotel.
March 15th, 2017
More global connections are being created all the time in the hospitality industry and with easy-to-use hotel technology your small hotel can drive more bookings.
March 14th, 2017
Sandra Bastos of B&B Consulting joins Little Hotelier to talk through how B&B owners can better prepare themselves for success in the online world.
March 9th, 2017
Balancing business and leisure travelers is important at your small hotel if you want to attract more bookings and maximise revenue.
March 8th, 2017
Walk-in reservations should still hold a valuable place in your small hotel and B&B distribution strategy. Here’s why you should value it along with online distribution…
March 7th, 2017
Fostering a healthy social environment at your small hotel will go a long way to increasing bookings and guest loyalty. Guests are often happy to meet and interact with new people. Here’s why you should encourage it…
March 2nd, 2017
Is your small hotel using a next-generation property management system? If you’re thinking about upgrading, find out more in this Little Hotelier blog.
March 1st, 2017
While your free hotel WiFi may just seem like a necessary perk you have to offer guests, you can also use it for the benefit of your property.
February 28th, 2017
Improve your property management and get the most out of your B&Bs surroundings with these handy small space saving tips.
February 23rd, 2017
A hotel renovation usually involves a serious amount of money. Use our tips to save some of your budget and still achieve a great result.
February 22nd, 2017
Even if your hotel kitchen is small or bordering on non-existent, you can still ensure your guests have tasty snacks available 24 hours a day. See our tips.
February 21st, 2017
Optimizing mid-week occupancy at your small hotel or B&B is easier than you think. Check out these tips to find the best option for your property.
February 16th, 2017
Make sure your B&B’s Facebook strategy is optimized by being aware of the way you can use updates and new features to engage with your guests.
February 15th, 2017
Owning a B&B comes with a lot of pressure and responsibility. Use these three questions to determine if if it’s right for you and if you’re ready.
February 14th, 2017
Weekend travelers can provide a hefty boost to your small hotel or B&B bookings. Here’s how mobile marketing can help you target them.
February 10th, 2017
Establishing an essential hotel marketing strategy means leaving these mistakes out of your plan. Here’s how to avoid them…
February 9th, 2017
Guest loyalty is one of the most valuable things you can build at your small hotel or B&B. Make sure yours is working with these tips from Little Hotelier.
February 8th, 2017
Hiring hotel staff should be something you take seriously. In an industry with high turnover you want passionate employees who will last. Here’s our advice for hiring great staff…
February 2nd, 2017
With hotels in Asia set to take on a boom of business travelers, here are our tips on how to attract this popular market to your small hotel.
February 1st, 2017
Make the most of 2017 with these revenue management essentials. Your B&B will benefit from a clear and methodical approach. Check out these tips…
January 31st, 2017
Encouraging customer feedback is a good way to make your marketing budget last longer and go further. Check out these tips from Little Hotelier…
January 26th, 2017
Improving your B&B’s distribution is reliant on your ability to be proactive and innovative with strategies to attract more travelers and drive more bookings. This blog explores the ideas…
January 25th, 2017
Every year in the hotel industry brings a new trend and 2017 could be the year for transformative travel. What is it and how can it help your hotel?
January 24th, 2017
Pet-friendly accommodation is a more serious consideration than you may think. Here’s how you can cater to animal lovers at your B&B.
January 19th, 2017
Creating a blog for your B&B will increase the engagement of your guests and help improve traffic to your website to drive more conversions.
January 18th, 2017
Defining the target audience at your hotel is impossible to do without guest segmentation. Here’s how you can narrow your marketing strategy.
January 17th, 2017
Make sure your B&B is prepared to process international traffic and online bookings. Here’s why you need an online payments solution.
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
January 12th, 2017
Make 2017 your best year yet by making these positive new year’s hotel resolutions. Make your distribution strategy count this year!
January 11th, 2017
Social media is a powerful tool that allows you to engage broadly with your target market. Here’s how to use it to drive return business to your hotel.
January 6th, 2017
With micro-moments, you can learn more about the customer journey and deepen your relationship with them to create a better and more informed hotel experience.
January 5th, 2017
Every hotel or B&B is unique, so finding the right pricing strategy isn’t always easy. Luckily, there’s an option for everyone.
January 4th, 2017
If you decide to refurbish your hotel, there are many factors you need to consider, including how necessary it is in the first place!
December 30th, 2016
The millennial traveler is someone who has a huge affect on other traveler behaviour and can strongly influence the attitudes of the industry.
December 29th, 2016
2017 will be another step forward for technology and there are several new trends set to emerge that all hotels should take notice of, including the continued rise of cloud technology.
December 28th, 2016
Produce more revenue at your small hotel by using these tips to manage extended length stays at your property.
December 23rd, 2016
As always, the Little Hotelier support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.
December 22nd, 2016
TrevPAR has become a more accurate and powerful indicator of your hotel revenue, surpassing RevPAR as a revenue management tool.
December 21st, 2016
All hotels and B&Bs need to find a balance between direct bookings and OTA bookings. While hotels might not be able to survive without OTA connection, you want to be securing as many direct bookings as possible to avoid commission fees. One way to do this is to first understand customer behaviour. So what defines […]
December 19th, 2016
Here’s what all small accommodation providers should know about Book on Google.
December 16th, 2016
Travelers who choose to book rooms at bed and breakfasts love the personal experience that they receive during their stay. They’re drawn to those homemade scones that you leave out for afternoon tea, and they love the fact that they can have a conversation with you over a delicious breakfast. Guests love that personal experience […]
December 15th, 2016
The end of the year is fast approaching, which means that you need to decide what you are going to do to promote your small hotel and attract new guests in 2017. Small hotel packages and promotions are an effective way to increase your revenue while also generating buzz about your business. When you design […]
December 14th, 2016
How often do you think about ancillary revenue? As a small accommodation provider, your main focus is booking the rooms at your property and keeping your hotel filled to capacity as often as possible. While selling rooms is your main source of income and the way that you keep your business running, you also need […]
December 13th, 2016
The small hotel trends will keep coming in 2017. Find out what predictions the travel agents are making for the next 12 months in the travel industry.
December 9th, 2016
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
December 8th, 2016
Do you believe you’re just selling rooms? Do you have other products and services to offer your guests? How do you let them know about them? This blog from LH explores the topic.
December 7th, 2016
You and a select few may know that a wedding at your B&B is magical – but how can you get the word out online so that you can get more wedding bookings? Read this post to find out.
December 2nd, 2016
Too many small hotels and B&Bs spend far too much on web design. Instead, they could easily implement changes themselves – with the help of a website builder.
December 1st, 2016
If you haven’t heard of Tujia, you soon will. We discuss why it’s being called ‘the Airbnb of China’ and what it means for your small hotel.
November 30th, 2016
Is your small hotel website too slow for Chinese travelers? New research indicates that it might be.
November 29th, 2016
How many people are really booking your B&B on their mobile device? Here’s what we found.
November 25th, 2016
Smaller hotels should make a push for direct bookings using various strategies. Here are a couple examples.
November 24th, 2016
On top of mobile search, booking, and check in/out, here are some key considerations small accommodation providers should take note of for a mobile-first approach.
November 23rd, 2016
Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.
November 22nd, 2016
Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.
November 18th, 2016
As Airbnb increases in popularity, it’s important to take a step back and understand how it really impacts your small hotel, bed and breakfast, inn, or guesthouse. We discuss why you shouldn’t be worried.
November 17th, 2016
Bed and breakfasts are going all out when it comes to investing in their guests’ experience. Just look at these over-the-top amenities today’s B&Bs are using to delight guests.
November 16th, 2016
What is a hotel reservation system and how does it work? We make it easy to understand for small hotels, bed and breakfasts, inns and guesthouses.