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How To Be Prepared For An Emergency At Your B&B

Despite everyone’s best intentions, emergencies can still occur at any B&B property. To ensure you’re prepared and minimising your risk, follow these simple steps.

5 Small Features At Your B&B That Can Make A Big Difference

Cutting edge technology can improve guest experience at your B&B, but sometimes small and thoughtful touches leave a more lasting impression.

B&B booking engine

How to use your B&B’s booking engine more effectively

Your B&B’s online booking engine will be a huge driver of direct bookings – providing you are using it effectively. Check out these handy tips from Little Hotelier.

Images of travel

Why images are key to your B&B’s online bookings success

The images of your property can make or break a booking decision. Entice your potential guests with interesting and engaging website images.

New report finds B&Bs offer exceptional value to guests

While all-inclusive holidays may seem an attractive option for travelers, your B&B is probably better value. Here’s how you can convince your guests.

Bay Breeze

Words of Wisdom from Bay Breeze Motel [B&B Superstar]

Bay Breeze Motel found the perfect technology solution in Little Hotelier, finding ways to increase bookings and improve efficiency.

Mobile apps for B&Bs

Recent Industry Trends Show Apps Drive More Bookings For B&Bs

B&Bs need to make the most of the growing mobile app trend. Apps are a valuable tool to drive direct bookings and guest experience.

How to deal with aggressive guests at your B&B

Difficult guests can be commonplace at hotels of all sizes. It’s important to stay calm and resolve any issues peacefully.

A newly opened B&B welcomes their first customer

7 Important Things To Consider Before Starting A B&B

If you’re thinking of opening your own accommodation business, you first need to understand the risks and rewards involved in such an undertaking.

Sumatra Surf Resort uses Little Hotelier reservation management system

Words of Wisdom from Sumatra Surf Camp [B&B Superstar]

For Sumatra Surf Camp it was the simple choice to find a technology solution to their reservation management issues. Enter Little Hotelier.

Social Media FAQs: Essential Twitter Tips For B&Bs

With the power of social media your B&B can be found and ‘shopped’ to a much wider audience than you realise. Find out how Twitter can be used to market your property.

People stay at B&B's when in town to watch the NFL

How To Increase Your B&B’s Website Bookings During The NFL Season

Being one of the most popular spectator sports in the world, the NFL attracts fans from far and wide. Why not have them stay at your B&B with these tips from Little Hotelier?

B&B Technology: 3 Key Features You Need For Your Property

With countless tasks to perform each day, running a B&B isn’t easy. Using the right technology will make life easier.

B&B receiving more direct bookings on their website

How You Can Solve Your B&B’s Direct Booking Dilemma

By taking a consistent, methodical approach you can improve the amount of direct bookings your B&B captures, reducing your reliance on OTAs.

Boutique hotel putting in the same technology systems as their big hotel competition

5 Things Your Boutique Hotel Can Learn From Big Hotel Competition

A small hotel or B&B isn’t limited when it comes to using sophisticated technology or big hotel distribution strategies. Here’s what you can learn from your larger peers.

Events Spotlight: How to Ace Your B&B’s Direct Bookings For Wimbledon

Events like Wimbledon that attract global visitors are a unique opportunity for B&Bs to drive more bookings and boost their revenue during an already prosperous time of year.

Optimise your hotel's website for mobile and tablet devices helps with SEO

7 Web Design and SEO Best Practices For Your B&B

Optimizing SEO and web design at your small hotel is vital for driving traffic and attracting bookings. Use these tips at your property to boost revenue.

Social Media FAQs: Essential Instagram Tips For Small B&Bs

Find the best Instagram tips for your small property in this blog post, which explains why photo-sharing is such a powerful draw for consumers.

Words of Wisdom from Plymouth House [B&B Superstar]

Plymouth House is an inn rich with charm and history, but uses the latest technology provided by Little Hotelier to properly manage business operations.

Events Spotlight: How to attract guests to your B&B for the Commonwealth Games

Events like the Commonwealth Games are irregular and present a great opportunity for small hotels to increase their revenue. Start planning at your B&B now.

hotel customer experience

The 5 Easiest Ways To Improve Guest Experience At Your Boutique Hotel

Hotel customer service is all about warm smiles and attention to detail. Your guests won’t tolerate any inconvenience during their stay so keep them happy.

Answering your questions about social media marketing with Facebook tips for small hotels

Social Media FAQs: Essential Facebook Tips For B&Bs

Social media is just as useful for small hotels and B&Bs as it is for large companies. Learn how to get the most out of Facebook for your property.

ota profile

How to Optimize Your Boutique Hotel’s OTA Profiles

OTAs are a powerful and necessary channel for your property’s distribution. Make sure you make the most of them by optimizing your online profile.

room technology

In-Room Technology: What Do Your Guests Really Care About During Their Stay?

In-room technology can be simple or sophisticated and guests will have a need for both depending on their preferences and what they really care about.

5 Great Ideas for Pre- and Post-Stay Communication With Your Guests

The guest experience at your hotel is directly related to the customer service that they receive during their stay. Here’s how to communicate with guests…

3 Reasons Why You Should Attend Key Travel Trade Shows and Events

Trade shows and events are an important resource for hotels and B&Bs, big and small. Here are some reasons you should attend.

How to Capture Travelers in Their Moments of Travel Planning

Travel plans can be made at many different places online and guests need to be targeted at all of them. Here’s some tips for your small hotel.

niche markets

The Pros and Cons of Targeting Niche Markets at Your B&B

Niche markets can be a vital point of difference for the revenue of your small hotel or B&B but it’s also risky to target them. Try to find the balance.

B&B uses facebook to get more reservations

5 Easy Tips to Grow Bed and Breakfast’s Facebook Likes

Hotel Facebook and social media can be huge drivers for reservations and it’s actually quite easy for you to grow your audience. Check out these tips.

B&B's website

Are you Treating your B&B’s Website as Your Number 1 Channel?

Your B&B website is potentially the most valuable booking channel at your disposal and you have to treat it as such to receive the rewards. Find out more.

5 Essential Learnings From Euromonitor’s Top 100 City Destinations Report

A new top city destinations report has been released by research company Euromonitor International, providing some key insights into tourism growth and performance across the globe. Find out more in this blog.

Guest Acquisition vs. Retention: Is the Balance Right at Your B&B?

Small hotels and B&Bs need to focus on acquiring new guests, but often guest retention is just as important for an independent property. Find out how to balance it in this Little Hotelier blog.

Lighting in a boutique hotel

6 Creative Ways to Use Lighting at Your Boutique Hotel

Lighting at your hotel is an important facet of creating a warm and welcoming atmosphere for your guests. Make sure you’re using it in the right way.

Attracting Groups To Your B&B: How To Tailor Your Offering For People Traveling Together

Attracting and securing group bookings at your small hotel is a great way to maximise occupancy and revenue. Here are some tactics you can try.

A B&B measuring the success of their bookings

7 key metrics every B&B needs to stay ahead of the game

Even small hotels should be measuring revenue and occupancy metrics to maximise their profit. Find out in this blog the key metrics for you.

Key Travel Experiences: What are guests looking for from a holiday?

Leisure guests are simply looking to getaway, relax and indulge themselves in stress-free activities. As such, they want their trips to run as smoothly as possible. Learn how you can make this happen.

chinese travelers

Why B&Bs Should Feel Optimistic About Chinese Travelers

The power of the Chinese travelers is only set to grow, with outbound expenditure expected to skyrocket. Make sure your property gets a slice of the pie.

3 tips for driving bookings from email campaigns at your B&B

Email campaigns can produce big rewards for a small amount of spend if executed correctly. Check out these handy tips from Little Hotelier.

Business traveler using the internet to book a small property

How do business travelers engage with mobile apps?

Business travelers are constantly engaging with their smartphone and mobile apps while they’re on the road. Here’s how to keep them in mind at your small hotel…

How to Deliver Improved Accessibility for Your B&B’s Guests

Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.

10 Interesting Facts About Online Travel Sales in the US

Online travel sales are a constant source of growth as guests and accommodation providers alike adapt to new technology and the general trend of booking behaviour.

How to Remove Flaws in Your B&B’s Check-In System

Your check-in system is often the first major impression guests have of your hotel. Make sure your process is as smooth as possible to maximise return bookings.

8 Effective Tips for Improving Your B&B’s Direct Bookings

There are many ways you can drive more direct bookings at your B&B, but sometimes the best answers are the simplest ones. Here are the top tips for your small hotel.

How Hotel Technology Can Help You Attract New Guests To Your B&B

More global connections are being created all the time in the hospitality industry and with easy-to-use hotel technology your small hotel can drive more bookings.

B&B Consulting Speaks To Little Hotelier: “My aim is to use the knowledge and analytical skill I’ve gained to give the little fish more teeth to take full advantage of the online world.”

Sandra Bastos of B&B Consulting joins Little Hotelier to talk through how B&B owners can better prepare themselves for success in the online world.

business and leisure

Does Your B&B Foster a Healthy Balance Between Business and Leisure?

Balancing business and leisure travelers is important at your small hotel if you want to attract more bookings and maximise revenue.

6 Great Reasons to Combine the Power of Walk-In Reservations and Online Distribution

Walk-in reservations should still hold a valuable place in your small hotel and B&B distribution strategy. Here’s why you should value it along with online distribution…

Picture of young businessman signing bill at a B&B

Why You Should Encourage Guests’ Social Interaction at Your B&B

Fostering a healthy social environment at your small hotel will go a long way to increasing bookings and guest loyalty. Guests are often happy to meet and interact with new people. Here’s why you should encourage it…

next-generation property management

What to Look for in a Next-Generation Property Management System

Is your small hotel using a next-generation property management system? If you’re thinking about upgrading, find out more in this Little Hotelier blog.

A B&B offering free wifi to desks

Why WiFi Is Not Just A Convenient Perk For Your B&B Guests

While your free hotel WiFi may just seem like a necessary perk you have to offer guests, you can also use it for the benefit of your property.

hotel space saving

How To Save Valuable Space Around Your B&B

Improve your property management and get the most out of your B&Bs surroundings with these handy small space saving tips.

How To Renovate Your B&B On A Budget

A hotel renovation usually involves a serious amount of money. Use our tips to save some of your budget and still achieve a great result.

hotel kitchen

How to Feed Your Guests 24 Hours a Day, Without a Hotel Kitchen!

Even if your hotel kitchen is small or bordering on non-existent, you can still ensure your guests have tasty snacks available 24 hours a day. See our tips.

8 easy ways to boost your B&B’s midweek bookings and occupancy

Optimizing mid-week occupancy at your small hotel or B&B is easier than you think. Check out these tips to find the best option for your property.

How To Use Facebook’s New Features To Your B&B’s Advantage

Make sure your B&B’s Facebook strategy is optimized by being aware of the way you can use updates and new features to engage with your guests.

owning a B&B

Dreaming of owning a B&B? Answer these three important questions first…

Owning a B&B comes with a lot of pressure and responsibility. Use these three questions to determine if if it’s right for you and if you’re ready.

How to Target Weekend Travelers with Mobile Marketing

Weekend travelers can provide a hefty boost to your small hotel or B&B bookings. Here’s how mobile marketing can help you target them.

What Are The Top 5 Mistakes B&Bs Make In Marketing?

Establishing an essential hotel marketing strategy means leaving these mistakes out of your plan. Here’s how to avoid them…

How To Make Your B&Bs Guest Loyalty Program Great Again

Guest loyalty is one of the most valuable things you can build at your small hotel or B&B. Make sure yours is working with these tips from Little Hotelier.

B&B hires great staff

3 Great Tips for Hiring the Right B&B Staff at Your Property

Hiring hotel staff should be something you take seriously. In an industry with high turnover you want passionate employees who will last. Here’s our advice for hiring great staff…

Small properties in Asia are attracting business travelers

Are Small Properties In Asia Gearing Up For A Business Boom?

With hotels in Asia set to take on a boom of business travelers, here are our tips on how to attract this popular market to your small hotel.

Your Small Hotel’s 2017 List Of Revenue Management Essentials

Make the most of 2017 with these revenue management essentials. Your B&B will benefit from a clear and methodical approach. Check out these tips…

How To Use Reviews To Amplify Your B&B’s Marketing Budget

Encouraging customer feedback is a good way to make your marketing budget last longer and go further. Check out these tips from Little Hotelier…

4 Easy Tactics That Will Improve Your B&B’s Online Distribution In 2017

Improving your B&B’s distribution is reliant on your ability to be proactive and innovative with strategies to attract more travelers and drive more bookings. This blog explores the ideas…

Will Transformative Travel Be A Dominant 2017 Trend?

Every year in the hotel industry brings a new trend and 2017 could be the year for transformative travel. What is it and how can it help your hotel?

Does It Pay To Make Your B&B Pet Friendly?

Pet-friendly accommodation is a more serious consideration than you may think. Here’s how you can cater to animal lovers at your B&B.

How To Use Blogs And Content Marketing To Sell Your Rooms

Creating a blog for your B&B will increase the engagement of your guests and help improve traffic to your website to drive more conversions.

How to Boost Bookings With Segmentation and Special Offers

Defining the target audience at your hotel is impossible to do without guest segmentation. Here’s how you can narrow your marketing strategy.

6 Reasons Why Your B&B Needs An Online Payments Solution

Make sure your B&B is prepared to process international traffic and online bookings. Here’s why you need an online payments solution.

How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

hotel resolutions

5 New Year’s Resolutions For Your Boutique Hotel To Adopt This Year

Make 2017 your best year yet by making these positive new year’s hotel resolutions. Make your distribution strategy count this year!

return stays

How To Engage Guests On Social Media To Increase Return Stays

Social media is a powerful tool that allows you to engage broadly with your target market. Here’s how to use it to drive return business to your hotel.

How Micro-Moments Can Boost Bookings at Your B&B

With micro-moments, you can learn more about the customer journey and deepen your relationship with them to create a better and more informed hotel experience.

3 Urgent Questions to Ask Before Setting Your B&B Pricing

Every hotel or B&B is unique, so finding the right pricing strategy isn’t always easy. Luckily, there’s an option for everyone.

8 Important Factors You Should Consider When Refurbishing B&B

If you decide to refurbish your hotel, there are many factors you need to consider, including how necessary it is in the first place!

How millennials book travel

6 Exclusive Millennial Distribution Trends for B&Bs

The millennial traveler is someone who has a huge affect on other traveler behaviour and can strongly influence the attitudes of the industry.

7 Vital Technology Trends All Small Hotels Should Be Aware Of

2017 will be another step forward for technology and there are several new trends set to emerge that all hotels should take notice of, including the continued rise of cloud technology.

How to Increase Revenue Using Extended Length Stays

Produce more revenue at your small hotel by using these tips to manage extended length stays at your property.

Little Hotelier Support: How to get in touch with us over Christmas and New Year

As always, the Little Hotelier support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.

TrevPAR vs RevPAR: The Battle To Increase Your Hotel Revenue

TrevPAR has become a more accurate and powerful indicator of your hotel revenue, surpassing RevPAR as a revenue management tool.

How to Win Back Customers Who Book on an OTA

All hotels and B&Bs need to find a balance between direct bookings and OTA bookings. While hotels might not be able to survive without OTA connection, you want to be securing as many direct bookings as possible to avoid commission fees. One way to do this is to first understand customer behaviour. So what defines […]

Book on Google: What Small Accommodation Providers Need to Know

Here’s what all small accommodation providers should know about Book on Google.

B&B personal service

How to Balance Tech and Personal Service at Your B&B

Travelers who choose to book rooms at bed and breakfasts love the personal experience that they receive during their stay. They’re drawn to those homemade scones that you leave out for afternoon tea, and they love the fact that they can have a conversation with you over a delicious breakfast. Guests love that personal experience […]

small hotel packages

3 Awesome Small Hotel Packages to Experiment With in 2017

The end of the year is fast approaching, which means that you need to decide what you are going to do to promote your small hotel and attract new guests in 2017. Small hotel packages and promotions are an effective way to increase your revenue while also generating buzz about your business. When you design […]

ancillary revenue

Ancillary Revenue Tips for Small Hotels

How often do you think about ancillary revenue? As a small accommodation provider, your main focus is booking the rooms at your property and keeping your hotel filled to capacity as often as possible. While selling rooms is your main source of income and the way that you keep your business running, you also need […]

small hotel trends

Small Hotel Trends: Key Travel Agent Predictions for 2017

The small hotel trends will keep coming in 2017. Find out what predictions the travel agents are making for the next 12 months in the travel industry.

How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

You’re Not Selling Small Hotel Rooms [Guest Blog]

Do you believe you’re just selling rooms? Do you have other products and services to offer your guests? How do you let them know about them? This blog from LH explores the topic.

How to Boost Your B&B’s Wedding Bookings Online

You and a select few may know that a wedding at your B&B is magical – but how can you get the word out online so that you can get more wedding bookings? Read this post to find out.

Small Hotels, Stop Wasting Money on Web Design!

Too many small hotels and B&Bs spend far too much on web design. Instead, they could easily implement changes themselves – with the help of a website builder.

Is Tujia The Airbnb Of China? Watch This Space

If you haven’t heard of Tujia, you soon will. We discuss why it’s being called ‘the Airbnb of China’ and what it means for your small hotel.

New Research: Your Small Hotel’s Website Might Be Too Slow for China

Is your small hotel website too slow for Chinese travelers? New research indicates that it might be.

Are People Really Booking Your B&B on Mobile?

How many people are really booking your B&B on their mobile device? Here’s what we found.

Quick Wins to Get More Direct Bookings at Your Small Hotel [Guest Blog]

Smaller hotels should make a push for direct bookings using various strategies. Here are a couple examples.

Is Your Small Accommodation Business Truly Mobile-First?

On top of mobile search, booking, and check in/out, here are some key considerations small accommodation providers should take note of for a mobile-first approach.

Why Millennials Love Hostels So Much

Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.

8 Smart Ways Your Small Hotel Can Use Text Messaging

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

Why Airbnb is Not a Threat for B&Bs and Small Hotels

As Airbnb increases in popularity, it’s important to take a step back and understand how it really impacts your small hotel, bed and breakfast, inn, or guesthouse. We discuss why you shouldn’t be worried.

Over-the-Top Amenities at Modern-Day Bed & Breakfasts

Bed and breakfasts are going all out when it comes to investing in their guests’ experience. Just look at these over-the-top amenities today’s B&Bs are using to delight guests.

How Do Hotel Reservation Systems Work?

What is a hotel reservation system and how does it work? We make it easy to understand for small hotels, bed and breakfasts, inns and guesthouses.