March 23rd, 2017
Accessibility at your B&B is an issue you should seriously explore to give all guests an equal opportunity for travel and increase your business revenue.
March 22nd, 2017
Online travel sales are a constant source of growth as guests and accommodation providers alike adapt to new technology and the general trend of booking behaviour.
March 21st, 2017
Your check-in system is often the first major impression guests have of your hotel. Make sure your process is as smooth as possible to maximise return bookings.
March 16th, 2017
There are many ways you can drive more direct bookings at your B&B, but sometimes the best answers are the simplest ones. Here are the top tips for your small hotel.
March 15th, 2017
More global connections are being created all the time in the hospitality industry and with easy-to-use hotel technology your small hotel can drive more bookings.
March 14th, 2017
Sandra Bastos of B&B Consulting joins Little Hotelier to talk through how B&B owners can better prepare themselves for success in the online world.
March 9th, 2017
Balancing business and leisure travelers is important at your small hotel if you want to attract more bookings and maximise revenue.
March 8th, 2017
Walk-in reservations should still hold a valuable place in your small hotel and B&B distribution strategy. Here’s why you should value it along with online distribution…
March 7th, 2017
Fostering a healthy social environment at your small hotel will go a long way to increasing bookings and guest loyalty. Guests are often happy to meet and interact with new people. Here’s why you should encourage it…
March 2nd, 2017
Is your small hotel using a next-generation property management system? If you’re thinking about upgrading, find out more in this Little Hotelier blog.
March 1st, 2017
While your free hotel WiFi may just seem like a necessary perk you have to offer guests, you can also use it for the benefit of your property.
February 28th, 2017
Improve your property management and get the most out of your B&Bs surroundings with these handy small space saving tips.
February 23rd, 2017
A hotel renovation usually involves a serious amount of money. Use our tips to save some of your budget and still achieve a great result.
February 22nd, 2017
Even if your hotel kitchen is small or bordering on non-existent, you can still ensure your guests have tasty snacks available 24 hours a day. See our tips.
February 21st, 2017
Optimizing mid-week occupancy at your small hotel or B&B is easier than you think. Check out these tips to find the best option for your property.
February 16th, 2017
Make sure your B&B’s Facebook strategy is optimized by being aware of the way you can use updates and new features to engage with your guests.
February 15th, 2017
Owning a B&B comes with a lot of pressure and responsibility. Use these three questions to determine if if it’s right for you and if you’re ready.
February 14th, 2017
Weekend travelers can provide a hefty boost to your small hotel or B&B bookings. Here’s how mobile marketing can help you target them.
February 10th, 2017
Establishing an essential hotel marketing strategy means leaving these mistakes out of your plan. Here’s how to avoid them…
February 9th, 2017
Guest loyalty is one of the most valuable things you can build at your small hotel or B&B. Make sure yours is working with these tips from Little Hotelier.
February 8th, 2017
Hiring hotel staff should be something you take seriously. In an industry with high turnover you want passionate employees who will last. Here’s our advice for hiring great staff…
February 2nd, 2017
With hotels in Asia set to take on a boom of business travelers, here are our tips on how to attract this popular market to your small hotel.
February 1st, 2017
Make the most of 2017 with these revenue management essentials. Your B&B will benefit from a clear and methodical approach. Check out these tips…
January 31st, 2017
Encouraging customer feedback is a good way to make your marketing budget last longer and go further. Check out these tips from Little Hotelier…
January 26th, 2017
Improving your B&B’s distribution is reliant on your ability to be proactive and innovative with strategies to attract more travelers and drive more bookings. This blog explores the ideas…
January 25th, 2017
Every year in the hotel industry brings a new trend and 2017 could be the year for transformative travel. What is it and how can it help your hotel?
January 24th, 2017
Pet-friendly accommodation is a more serious consideration than you may think. Here’s how you can cater to animal lovers at your B&B.
January 19th, 2017
Creating a blog for your B&B will increase the engagement of your guests and help improve traffic to your website to drive more conversions.
January 18th, 2017
Defining the target audience at your hotel is impossible to do without guest segmentation. Here’s how you can narrow your marketing strategy.
January 17th, 2017
Make sure your B&B is prepared to process international traffic and online bookings. Here’s why you need an online payments solution.
January 13th, 2017
Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.
January 12th, 2017
Make 2017 your best year yet by making these positive new year’s hotel resolutions. Make your distribution strategy count this year!
January 11th, 2017
Social media is a powerful tool that allows you to engage broadly with your target market. Here’s how to use it to drive return business to your hotel.
January 6th, 2017
With micro-moments, you can learn more about the customer journey and deepen your relationship with them to create a better and more informed hotel experience.
January 5th, 2017
Every hotel or B&B is unique, so finding the right pricing strategy isn’t always easy. Luckily, there’s an option for everyone.
January 4th, 2017
If you decide to refurbish your hotel, there are many factors you need to consider, including how necessary it is in the first place!
December 30th, 2016
The millennial traveler is someone who has a huge affect on other traveler behaviour and can strongly influence the attitudes of the industry.
December 29th, 2016
2017 will be another step forward for technology and there are several new trends set to emerge that all hotels should take notice of, including the continued rise of cloud technology.
December 28th, 2016
Produce more revenue at your small hotel by using these tips to manage extended length stays at your property.
December 23rd, 2016
As always, the Little Hotelier support teams are here to help you over the festive period. We have brilliant teams based all around the world ready to help figure out any technical difficulties you might be having during Christmas and New Year.
December 22nd, 2016
TrevPAR has become a more accurate and powerful indicator of your hotel revenue, surpassing RevPAR as a revenue management tool.
December 21st, 2016
All hotels and B&Bs need to find a balance between direct bookings and OTA bookings. While hotels might not be able to survive without OTA connection, you want to be securing as many direct bookings as possible to avoid commission fees. One way to do this is to first understand customer behaviour. So what defines […]
December 19th, 2016
Here’s what all small accommodation providers should know about Book on Google.
December 16th, 2016
Travelers who choose to book rooms at bed and breakfasts love the personal experience that they receive during their stay. They’re drawn to those homemade scones that you leave out for afternoon tea, and they love the fact that they can have a conversation with you over a delicious breakfast. Guests love that personal experience […]
December 15th, 2016
The end of the year is fast approaching, which means that you need to decide what you are going to do to promote your small hotel and attract new guests in 2017. Small hotel packages and promotions are an effective way to increase your revenue while also generating buzz about your business. When you design […]
December 14th, 2016
How often do you think about ancillary revenue? As a small accommodation provider, your main focus is booking the rooms at your property and keeping your hotel filled to capacity as often as possible. While selling rooms is your main source of income and the way that you keep your business running, you also need […]
December 13th, 2016
The small hotel trends will keep coming in 2017. Find out what predictions the travel agents are making for the next 12 months in the travel industry.
December 9th, 2016
One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.
December 8th, 2016
Do you believe you’re just selling rooms? Do you have other products and services to offer your guests? How do you let them know about them? This blog from LH explores the topic.
December 7th, 2016
You and a select few may know that a wedding at your B&B is magical – but how can you get the word out online so that you can get more wedding bookings? Read this post to find out.
December 2nd, 2016
Too many small hotels and B&Bs spend far too much on web design. Instead, they could easily implement changes themselves – with the help of a website builder.
December 1st, 2016
If you haven’t heard of Tujia, you soon will. We discuss why it’s being called ‘the Airbnb of China’ and what it means for your small hotel.
November 30th, 2016
Is your small hotel website too slow for Chinese travelers? New research indicates that it might be.
November 29th, 2016
How many people are really booking your B&B on their mobile device? Here’s what we found.
November 25th, 2016
Smaller hotels should make a push for direct bookings using various strategies. Here are a couple examples.
November 24th, 2016
On top of mobile search, booking, and check in/out, here are some key considerations small accommodation providers should take note of for a mobile-first approach.
November 23rd, 2016
Millennials are the perfect kind of guest for hostels. Here’s why – along with tips of what you can do to get more of them booking your hostel.
November 22nd, 2016
Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.
November 18th, 2016
As Airbnb increases in popularity, it’s important to take a step back and understand how it really impacts your small hotel, bed and breakfast, inn, or guesthouse. We discuss why you shouldn’t be worried.
November 17th, 2016
Bed and breakfasts are going all out when it comes to investing in their guests’ experience. Just look at these over-the-top amenities today’s B&Bs are using to delight guests.
November 16th, 2016
What is a hotel reservation system and how does it work? We make it easy to understand for small hotels, bed and breakfasts, inns and guesthouses.
November 15th, 2016
Did you know that you can not only attract guests to your small hotel, but you can make them compete for it, too? Here’s how you can use Instagram competitions to get more guests staying at your property.
November 11th, 2016
Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.
November 10th, 2016
How can you ensure more mobile bookings come through to your small hotel, bed and breakfast, inn or guesthouse? Follow these best practice tips.
November 9th, 2016
Social media is a massive part of your small hotel or B&B marketing strategy. Find out what metrics to measure and why they’re important.
November 8th, 2016
It seems like we’re always talking about technology, but there’s actually a big chunk of travellers who like to switch off. Meet the digital detoxers. Here’s how you can attract them to your small hotel.
November 4th, 2016
It’s more important than ever that your property makes its mark online. Here are 8 simple ways to enhance your small hotel or B&B’s online presence to increase direct bookings.
November 3rd, 2016
How exactly should you be using your SEO-targeted keywords to get your bed and breakfast found online? Here are some practical tips.
November 2nd, 2016
You might have heard the term ‘big data’ thrown around, but what about ‘small data’? Here’s how you can use small pieces of data to inform your small hotel’s marketing strategy.
November 1st, 2016
Many travelers have misconceptions about bed and breakfasts. Here are three common myths about B&Bs that simply aren’t true.
October 28th, 2016
Avoid making these very common web design mistakes on your B&B website for some quick wins (and more bookings).
October 27th, 2016
There’s been a recent craze around Pokemon go in the hospitality industry. The surprising thing is that hotels are capitalizing on it! Here’s what they’re doing (and why your B&B should consider it).
October 26th, 2016
The results are in, and the numbers prove that bed and breakfast properties in the UK are more highly rated than hotels!
October 25th, 2016
Technology can be harnessed to greatly improve your guests’ check-in experience at your B&B. Here’s how.
October 21st, 2016
How can you keep your B&B’s social media followers engaged, in a digital landscape where millions are competing for their attention? It certainly isn’t easy, but here are 8 ways to do it.
October 20th, 2016
Commissions paid to online travel agencies (OTAs) can be a big pain for small hotels, but they don’t have to be. Here’s how to lessen that pain.
October 19th, 2016
Understanding what people want for their in-room experience isn’t always as straightforward as it seems. Here are some easy strategies you can use to further enrich the time a traveler spends at your B&B.
October 18th, 2016
Earlier this year, we predicted the top travel trends for 2016 for small accommodation providers. Now it’s time for a good review, as we look at how they’re tracking.
October 14th, 2016
Are you still processing bookings manually at your small property? Here are 3 awesome benefits you can expect to experience once you automate your online payments.
October 13th, 2016
Small hotels usually see online travel agencies (OTAs) as the competition, but it’s not all black and white. Here’s how you should be working with them.
October 12th, 2016
Have you always dreamt of running a bed and breakfast, but aren’t sure you have what it takes? This post should help you figure out if you’re cut out for it.
October 11th, 2016
Who are ‘bleisure’ travelers, and how can you attract more of them to your bed and breakfast or small hotel?
October 7th, 2016
If you want to start processing online credit card payments at your small hotel, you’ll need to set up a merchant account. Here’s what you need to know.
October 6th, 2016
With all of the recent changes, it’s easy to confuse metasearch engines with online travel agencies (OTAs). We explore how they differ and how it affects your small hotel’s distribution strategy.
October 5th, 2016
It seems like small accommodation providers are always hearing about mobile friendliness. But what about traditional desktop traffic? Find out the latest research in today’s post.
October 4th, 2016
Marketing your small hotel is tough. Here’s why, along with some tips on what you can do about it.
September 30th, 2016
The ease of online payment is at the top of travelers’ minds when booking online. How can you cater to all of their preferences?
September 29th, 2016
What is Google Hotel Ads and how should you be using it to fill empty beds at your small property? Read this post to learn everything you need to know.
September 28th, 2016
To survive, a bed and breakfast has to adapt business processes to improve the guest experience. Here are some ideas of how you can make sure your B&B has the most up to date technology.
September 27th, 2016
Which features of your hotel’s mobile-friendly website line up with the guest experience?
September 23rd, 2016
What is channel management and how can it help you run your small hotel, bed and breakfast, inn or guesthouse?
September 22nd, 2016
The small accommodation industry is getting smarter about how to market their properties. Are you keeping up?
September 21st, 2016
Booking systems have come to replace the reservation enquiry form. Here’s why.
September 20th, 2016
Knowing how to effectively distribute your rooms online is essential for any small accommodation provider to keep their rooms occupied. But it doesn’t come for free. So how much does it cost?
September 16th, 2016
Front desk software has advanced to the point that they integrate with booking engines and channel managers. How do they work together?
September 15th, 2016
What is hotel rate disparity and how does it affect your small hotel?
September 14th, 2016
Online reviews are an incredibly rich source of feedback for B&Bs. Here’s how you can use them to enhance the guest experience at your property.
September 13th, 2016
You shouldn’t take a ‘set it and forget it’ approach to your bed and breakfast’s room rates. Here’s why (and how) you should be updating your rates.
September 9th, 2016
Here are the key benefits you can expect to experience by adopting an all-in-one solution at your small hotel.
September 8th, 2016
Innkeepers have specific business needs that set them apart from the big hotel chains. So what should you look for when selecting the right inn reservation system?