Tree House Lodge is the prime choice for those of you who are looking for “a cosy home away from home” in Nusa Dua, Bali. Up and running since 2017, this luxurious and comfortable inn offers 10 types of bedrooms equipped with free Wi-Fi, laundry service, easy access to nearby beaches, among other facilities.

Moreover, there’s a serene atmosphere that envelops the hotel and extends up to their outdoor facilities such as the swimming pool and their spacious garden. Tree House Lodge is regularly the go-to destination for local and foreign tourists, whether they come with families, couples, or even backpackers.

Manual constraints equals lack of efficiency

Based in a strategic location on the Island of the Gods is certainly a plus point for Tree House Lodge. However, any hotel can easily lack optimal service simply because of the challenges posed by manual work.

According to Tree House Lodge’s Owner, Doddy Suharja, the exact issue was one of the hotel’s main concerns. Doddy explained about the hardship of facing the challenges of updating prices and inventory management at online travel agents (OTA).

“We were having trouble updating our inventory and prices manually,” he declared. “We also didn’t have any data reports that could help us with our daily operations.”

An online quest to find a quick fix leads Doddy to Little Hotelier. Since utilising Little Hotelier’s assistance, Tree Lodge Hotel no longer has to deal with the hassle of managing reservations or updating room availability on OTAs. With our channel manager feature, Little Hotelier helps Tree Lodge Hotel avoid overbooking with an accurate, effective, and less time-consuming system.

“With the help of Little Hotelier, we’ve eliminated the trouble of managing reservations manually, the check-in and check-out processes are hassle free, and payments are also automatically recorded,” Doddy said.

Doddy emphasised that sales from third parties have skyrocketed by up to 50% on a yearly basis. In addition, thanks to Little Hotelier, Tree House Lodge Hotel resolved any issues regarding room arrangements.

Due to Little Hotelier’s dynamic and easy-to-navigate pricing management, Tree House Lodge has also seen an uplift of 20% in Average Daily Rate (ADR) and a 40% increase in total room revenue.

“Clearly there has been an increase in bookings of around 10-50% since we started using Little Hotelier,” said Doddy.

The first and perfect solution

On top of that, Little Hotelier assisted Tree Lodge Hotel in their mission to make guests feel right at home. According to Doddy, Little Hotelier helps minimise human error and provides the insight needed to escalate outstanding service.

“Little Hotelier is the first and perfect solution for Tree Lodge Hotel,” he continued. “No need to look for anything else, Little Hotelier has us covered.”

Thank you Tree House Lodge. Glad to be a part of your journey!

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