Overcoming guest frustrations is an important measure in any hospitality business but is especially crucial at small properties like B&Bs. Often, any problems are felt more personally and can be magnified quicker in small properties. As in many industries common pain points for B&B guests can revolve around payments, specifically when paying at the front […]

The way consumers like to pay for goods and services is changing so it’s important your property knows how to keep up with the latest trends.

As with all technology, payment process is moving forward. Here’s what your property can learn about integrated payment solutions.

Discover why music needs to be a consideration at your B&B and small accommodation business, to gain more bookings and enhance guest experience.

It’s obvious business travel is a large and expanding market, but is it the right fit for your B&B? Get some advice here.

The average daily rate at your B&B is one of the simplest metrics to calculate and can also be very useful for building revenue strategies. Check out these helpful tips.

When it comes to revenue management at your B&B, making sure you get the basics right goes a long way to providing you with success. Here are some tips.

For small hotels or B&Bs every dollar counts, so make sure your pricing strategies are producing the best results possible for your property. Here are some tips.

Accurate and analytical reporting strategies are vital for tracking metrics and maintaining a successful revenue strategy at your B&B.

Rewards programs have long been used to increase direct bookings at hotels and B&Bs. But are they really effective? And how can they be achieved properly?

We discuss the data hoteliers need to collect from their guests to increase direct bookings and ensure a higher profit margin

Email marketing is a cost effective and efficient way for hoteliers to reach new customers and encourage return visitors. Here is when to start emailing at your B&B.

B&B revenue management techniques must be fluid, adjusting for seasonal trends, market changes and traveler preferences.

Chatbots drive customer acquisition and brand advocacy which means they are a great tool for increasing upselling at your B&B. Here’s how…