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How To Remove The 5 Types Of Friction And Increase Direct Bookings

One of the biggest barriers to creating the direct relationships small hotels need is guest friction. Here’s what you can do to combat this.

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Words of Wisdom from Grove City Motel [B&B Superstar]

Grove City Motel was finding it hard to manage the day-to-day demands of running a small accommodation business until Little Hotelier made life much easier.

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How To Look Beyond Your Rooms To Drive Ancillary Hotel Revenue

Move beyond simply selling your rooms and maximise hotel revenue with these ancillary strategies.

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8 Smart Ways Your Small Hotel Can Use Text Messaging

Here are some ideas on how small hotels, bed and breakfasts, inns and guesthouses can use text messaging to effectively build relationships with guests.

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Property Management: 7 Top Tips on How to Handle Guest Complaints

Here’s our seven top tips to manage guest complaints at your small hotel, bed and breakfast, inn or guesthouse.

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Initiatives to Kick Off at Your Motel

Stuck for ideas on how to innovate your motel? Here are several new initiatives that you could launch to attract and delight your guests.

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Innkeeping Advice from AIHP’s Rob Fulton [Interview]

Learn more innkeeping industry insights from the CEO of the Association of Independent Hospitality Professionals (AIHP), Rob Fulton.

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How to Build a Website for a Motel

How can you lead travelers to your motel? With a website, that’s how! Here are the 3 steps you need to take to building the best website for your motel.

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6 Signs You Need To Replace Your Small Hotel’s Locks

Do your door locks look worn? Wondering when you should update your business security? Here are 6 security signs to look out for & what to do about it.

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6 Tax Tips for Innkeepers [Guest Blog]

Innkeepers in the US have a lot of expenses that are tax deductions but identifying those things can be tricky. Here are top tips from an expert accountant.

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How Bay Breeze Motel Drive Efficiency & Reservations

Find out how Bay Breeze Motel increased efficiency and bookings to maintain over 90% occupancy all year round.

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How Paradise Motel Automated Reservation Handling With an All-In-One Front Desk and Reservation System

Learn how Paradise Motel moved from a paper, manual-based system to a cloud based all-in-one front desk and reservation system.

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