Many small accommodation providers invest in a lot of different technology solutions in order to complete different tasks for your business.

However, this can quickly become cumbersome, overwhelming and even more time-consuming. In the long run, your best option is to look for an all-in-one business solution.

Here’s why this type of system will improve your business and your life!

1. One place to communicate with your guests.

Communication is critical but it’s way too difficult to try to manually e-mail all of your customers and keep them informed about their upcoming stay.

Through an online booking engine that’s part of an all-in-one system, you can create automatic e-mails that will instantly go out to your customers and provide them with all of the relevant information that they need.

From automatic confirmation emails to pre-stay information emails and follow-up emails requesting feedback, you’ll be able to communicate effectively and efficiently with all of your guests.

2. One place to manage your rates and inventory.

Premier all-in-one business solutions will offer access to a channel manager, which allows you to improve your distribution while also managing your inventory across all channels simultaneously.
Through a channel manager, you can connect with agents who will book your rooms for their customers.

At the same time, you can advertise your current rates and availability, minimizing the risk of overbooking your rooms.

3. One place to access reports.

Data is essential to your business growth, and without the right reports, you won’t know how to best allocate your resources and which guests to target your property to across the globe.

With an all-in-one business solution, you have access to a plethora of data about your business and can easily generate relevant reports.

Some reports include average occupancy rate, average revenue per booking, and average daily rate.

Detailed reports are presented in a clear and concise manner, allowing you to get the information you need in order to improve your business.

4. One place to update your website.

An all-in-one business solution also will include a website builder, allowing you to create a beautiful, responsive website in a matter of moments.

These web designs are created with the major search engines in mind, ensuring that your site will be visible and earn a high ranking on the search engine results page.

This is an affordable way to create a functional website that will attract additional customers, and make it easy for them to book online.

When you use the website builder, you know that it will work seamlessly with your online booking system, preventing any issues for your guests during the booking process.

5. Manage your property REMOTELY.

When your all-in-one business solution includes a mobile app, you can manage your property anywhere and everywhere.

You won’t be stuck in your front office anymore – rather, you can interact with your guests and serve them better. Through the app, you can check your availability, manage reservations and even check guests in and out of your property.

Also, you’re instantly notified of bookings with convenient push notifications!

For example, if you’re a Little Hotelier customer, you can head to the App Store to download our new app today! It truly allows you to manage your small accommodation business on-the-go.

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Or if you’re not a Little Hotelier customer yet, find out what you have been missing by starting your free trial today.

By Dean Elphick

Dean is the Senior Content Marketing Specialist of Little Hotelier, the all-in-one software solution purpose-built to make the lives of small accommodation providers easier. Dean has made writing and creating content his passion for the entirety of his professional life, which includes more than six years at Little Hotelier. Through content, Dean aims to provide education, inspiration, assistance, and, ultimately, value for small accommodation businesses looking to improve the way they run their operations (and live their life).